References

Homepage References

Bastable, S. (2017). Patient education essentials. Jones & Bartlett Learning.

Brach, C. (2017). The journey to become a health literate organization: A snapshot of health system improvement. Studies in Health Technologies and Informatics, 240, 203-237.

Fields, T., & Batterman, A. (2018). How can we improve disease education in people with gout? Current Rheumatology Reports, 20(12). https://doi.org/10.1007/s11926-018-0720-x

Institute of Medicine Roundtable on Value & Science-Driven Health Care. (2014). Discussion Paper. Patients and health care teams forging effective partnerships. https://nam.edu/perspectives-2014-patients-and-health-care-teams-forging-effective-partnerships/

Sofaer, S., & Schumann, M.J. (2013). Fostering successful patient and family engagement: Nursing’s critical role. Nursing Alliance for Quality Care (NAQC) White Paper.

Assessment References

LIST 1

Baas, L., Kirkwood, P., Lewis, C., Prasun, M.,...Reigle, J. (2014). Perceived barriers and facilitators to patients receiving 60 minutes of heart failure education: A survey of AAHFN members. Heart and Lung, 43, 3-5.

Beagley, L. (2011). Educating patients: Understanding barriers, learning styles, and teaching techniques. Journal of Perianesthesia Nursing: Official Journal of the American Society of Perianesthesia Nurses, 26(5), 331-337.

Bergjan, M., & Schaepe, C., (2016). Educational strategies and challenges in peritoneal dialysis: A qualitative study of renal nurses' experiences. Journal of Clinical Nursing, 25(11-12), 1729-1739.

Cutilli, C.C., & Schaefer, C.T. (2011). Case studies in geriatric health literacy. Orthopaedic Nursing, 30(4). https://doi.org/10.1097/NOR.Ob013e3182247

Fields, T., & Batterman, A. (2018). How can we improve disease education in people with gout? Current Rheumatology Reports, 20(12). https://doi.org/10.1007/s11926-018-0720-x

Glick, A.F., Farkas, J.S., Nicholson, J., Dreyer, B., Fears, M., Bandera, C.,...Yin, H.S. (2017). Parental management of discharge instructions: A Systematic Review. Pediatrics, 140(2), e20164165.

Howe, C.J., Cipher, D.J., LeFlore, J., & Lipman, T.H. (2015). Parent health literacy and communication with diabetes educators in a pediatric diabetes clinic: A mixed methods approach. Journal of Health Communications, 20, 50-59.

Jordan, J., Buchbinder, R., & Osborne, R. (2010). Conceptualising health literacy from the patient perspective, Patient Education and Counseling, 79(1), 36-42.

Kane, S., & Robinson, A. (2010). Understanding adherence to medication in ulcerative colitis - Innovative thinking and evolving concepts. Alimentary Pharmacology and Therapeutics, 32(9),1051-1058.

Kleinman, A., Eisenberg, L., & Good, B. (1978). Culture, illness, and care: Clinical lessons from anthropologic and cross-cultural research. Annals of Internal Medicine, 88(2), 251-258.

Madden, M., Tomsik, P., Terchak, J., Navacruz, L., Reichsman, A., Clark, T.C., Cella, P., Weirich, S.A., Munson, M.R., & Werner, J.J. (2011). Keys to successful diabetes self-management for uninsured patients: Social support, observational learning, and turning points: A safety net providers' strategic alliance study. Journal of the National Medical Association, 103(3), 257-264.

Rikard, R., Thompson, M., Head, R., McNeil. C., & White. C. (2012). Problem posing and cultural tailoring: Developing an HIV/AIDS health literacy toolkit with the African American community. Health Promotion Practice, 13(5), 626-636.

Sheikh. H., Brezar, A., Szownek, A., Yau, L., & Calder, L. (2018). Patient understanding of discharge instructions in the emergency department: Do different patients need different approaches? International Journal of Emergency Medicine, 11(5). https://doi.org/10.1186/s12245-018-0164-0

The Joint Commission. Comprehensive Accreditation and Certification Manual for Hospitals: The Official Handbook. Oak Brook, IL: Joint Commission Resources, 2019.

Yildiz, T., Gurkan, S., Gur, O., Unsal, C., Goktas, S., & Ozen, Y. (2014). Effect of standard versus patient-targeted in-patient education on patients' anxiety about self-care after discharge from cardiovascular surgery clinics. Cardiovascular Journal of Africa, 25(6), 259-264.

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LIST 2

Arbaje, A.I., Kansagara, D.L., Salanitro, A.H., Englander, H.L., Kripalani, S., Jencks, S.F., & Lindquist, L.A. (2014). Regardless of age: Incorporating principles from geriatric medicine to improve care transitions for patients with complex needs. Journal of General Internal Medicine, 29(6), 932-939. https://doi.org/10.1007/s11606-013-2729-1

Bergjan, M., & Schaepe, C. (2016). Educational strategies and challenges in peritoneal dialysis: A qualitative study of renal nurses' experiences. Journal of Clinical Nursing, 25(11-12), 1729-1739.

Dontje, K., Kelly-Blake, K., Olomu, A., Rothert, M., Dwamena, F., Henry, R., Rovner, D., & Holmes-Rovner, M. (2013). Nurse-led group visits support shared decision-making in stable coronary artery disease. Journal of Cardiovascular Nursing, 28(3), 269-276.

Dunn, P. (2017). Enhancing informal patient education in nursing practice: A review of the literature. Journal of Nursing Education and Practice, 7(2), 18-24.

Fields, T., & Batterman, A. (2018). How can we improve disease education in people with gout? Current Rheumatology Reports, 20(12). https://doi.org/10.1007/s11926-018-0720-x

Griffey, R.T., Shin, N., Jones, S., Nnenna, A., Gross, M., Kinsella, Y.,...Kaphingst, K.A. (2015). The impact of teach-back on comprehension of discharge instructions among emergency patients with limited health literacy: A randomized, controlled study. Journal of Communication in Healthcare, 8(1), 10-21.

Hill, M., Miller, N., Degeest, S., Group, A., Materson, B., Black, H., Izzo, J., Oparil, S., & Weber, M. (2011). Adherence and persistence with taking medication to control high blood pressure. Journal of the American Society of Hypertension, 5(1), 56-63.

Jones, G.B. (2015). Older persons’ experiences of hospital patient education and self-management of their chronic diseases once discharged home [Doctoral dissertation, Texas Woman’s University].Repository at TWU. http://hdl.handle.net/11274/9995

London, F. (2016). No time to teach: The essence of patient and family education for health care providers. Pritchett & Hull Associates, Inc.

Malcolm, G. (2012). Re-engineered discharge cuts readmissions. Hospital Case Management, 20(5), 70-75. https://advance-lexis-com.proxy.lib.ohio-state.edu/api/document?collection=news&id=urn:contentItem:55DV-XTW1-JBDY-02BG-00000-00&context=1516831

Naik, A., Teal, C., Rodriguez, E., & Haidet, P. (2011). Knowing the ABCs: A comparative effectiveness study of two methods of diabetes education. Patient Education and Counseling, 85(3), 383-389.

Sudore, L.R., & Schillinger, D. (2009). Interventions to improve care for patients with limited health literacy. Journal of Clinical Outcomes Management, 16(1), 20-29. https://www.scopus.com/inward/record.uri?eid=2-s2.0- 61449250748&partnerID=40&md5=4f938747e87edfa9694f41701e2c9dde

Svarstad, B., Kotchen, J., Shireman, T., Brown, R., Crawford, S., Mount, J., Palmer, P., Vivian, E., & Wilson, D. (2013). Improving refill adherence and hypertension control in black patients: Wisconsin TEAM trial. Journal of the American Pharmacists Association, 53(5), 520-529.

The Joint Commission. Comprehensive Accreditation and Certification Manual for Hospitals: The Official Handbook. Oak Brook, IL: Joint Commission Resources, 2019.

Tait, A.R., Vopel-Lewis, T., Moscucci, M., Brennan-Martinez, C.M. & Levine, R. (2009). Patient comprehension of an interactive computer-based information program for cardiac catheterization: A comparison with standard information. Archives of Internal Medicine, 169(20), 1907-1914.

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LIST 3

Bidstrup, C.A., Morthorst, K.R., Laursen, M., Jargensen, L.B., & Haybye, M.T. (2018). Does information become actual knowledge in surgical spine patients? A qualitative study. Orthopaedic Nursing, 37(6), 363-371.

Connell, C.J., Endacott, R., Jackman, J.A., Kiprillis, N.R., Sparkes, L.M., & Cooper, S.J. (2016). The effectiveness of education in the recognition and management of deteriorating patients: A systematic review. Nurse Education Today, 44, 133-145.

Kakudate, N., Morita, M., Fukuhara, S., Sugai, M., Nagayama, M., Kawanami,M., & Chiba,I. (2010). Application of self-efficacy theory in dental clinical practice. Oral Diseases, 16, 747-752. https://doi:10.1111/j.1601-0825.2010.01703

Lorig, K., Ritter, P.L., Moreland, C., Laurent, D.D. (2015). Can a box of mailed materials achieve the triple aims of health care? The mailed chronic disease self-management tool kit study. Health Promot Pract, 16(5), 765-774. https://doi:10.1177/1524839915571633

Schafer, J.J., Naples, J.G., Pizzi, L.T., & DeSimone Jr., J.A. (2015). The effects of a pharmacist-delivered patient education programme on retention in human immunodeficiency virus care: A pilot study. Journal of Pharmaceutical Health Services Research, 6(2), 83-89.

Sheikh, H., Brezar, A., Dzwonek, A., Yau, L., & Calder, L.A. (2018). Patient understanding of discharge instructions in the emergency department: Do different patients need different approaches? Int J Emerg Med, 11(5).

Tang, T.S., Funnell, M.M., Brown, M., & Kurlander, J. (2010). Self-management support in "real-world" settings: An empowerment-based intervention. Patient Education and Counseling, 79, 178-184.

Zhang, Karen M., Dindoff, K., Arnold, Malcolm, O., Lane, J., & Swartzman, L.C. (2015). What matters to patients with heart failure? The influence of non-health-related goals on patient adherence to self-care management, Patient Education and Counseling, 98, 927-934.

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LIST 4

Dickson, V.V. & Riegel, B. (2009). Are we teaching what patients need to know? Building skills in heart failure self-care. Heart & Lung, 38(3), 253-261.

Ford, C.A., Cheek, C., Culhane J., Fishman, J., Mathew, L., Salek E.D.,...Jaccard, J. (2016). Parent and adolescent interest in receiving adolescent health communication information from primary care clinicians. Journal of Adolescent Health, 59, 154-161.

Friedman, A., Cosby, R., Boyko, S., Hatton-Bauer, J., & Turnbull, G. (2011). Possible consideration: Effective teaching strategies and methods of delivery for patient education: A systematic review and practice guideline recommendations. Journal of Cancer Education, 26(1), 12-21.

Gakumo, C.A. Enah, C., Vance, D., Sahinoglu, E., & Raper, J. (2015). Keep it simple: Older African Americans’ preferences for a health literacy intervention in HIV management. Patient Preference and Adherence, 9, 217-223.

Giuse, N., Koonce, T., Storrow, A., Kusnoor, S., & Ye, F. (2012) Using health literacy and learning style preferences to optimize the delivery of health information. Journal of Health Communication, 17(S3), 122-140.

Halpert, A., Dalton, C., Palsson, O., Morris, C., Yuming, H., Bangdiwala, S.,...Drossman, D. (2008). Patient educational media preferences for information about irritable bowel syndrome (IBS). Digestive Diseases and Sciences, 53(12), 3184-3190.

Jafari, J., Karimi, M.H., Zary, N., & Masiello, I. (2016). Exploring educational needs and design aspects of internet-enabled patient education for persons with diabetes: A qualitative interview study. BMJ, 6(10), e013282.

Kraschnewski, J.L., Chuang, C.H., Poole, E.S., Peyton, T., Blubaugh, I., Pauli, J.,...Reddy, M. (2014). Paging "Dr. Google": Does technology fill the gap created by the prenatal care visit structure? Qualitative focus group study with pregnant women. Journal of Medical Internet Research, 16(6). http://jmir.org/2014/6/e147

Khazaeipour, Z. (2016). Effective teaching strategies for patient education in individuals with spinal cord injury in Iran. Archives of Neuroscience, 3(1). https://doi: 10.5812/archneurosci.28211

Lorig, K., Ritter, P.L., Moreland, C., Laurent, D.D. (2015). Can a box of mailed materials achieve the triple aims of health care? The mailed chronic disease self-management tool kit study. Health Promot Pract,16(5), 765-774. https://doi.org/10.1177/1524839915571633

Marcus, C. (2014). Strategies for improving the quality of verbal patient and family education: A review of the literature and creation of the EDUCATE model. Health Psychology & Behavioural Medicine, 2(1), 482-495.

Myers, J., & Pellino, T. (2009). Developing new ways to address learning needs of adult abdominal organ transplant recipients. Progress in Transplantation, 19(2), 160-166.

Palacio, A.M., Kirolos, I. & Tamariz, L. (2015).Patient values and preferences when choosing anticoagulants. Patient Preference and Adherence, 9, 133-138. https://doi:10.2147/PPA.S64295

Ranjita Misra, R., Lambert, L., Vera, D., Mangaraj, A., Khanna, S.R., & Sen, C.K. (April 17-20, 2010). Assessing Adult Learning Preference for Successful Wound Care in a Comprehensive Wound Center. 10th Annual Meeting of the Wound Healing Society SAWC/WHS Joint Meeting. Gaylord Palms Hotel and Convention Center, Orlando, FL.

The Joint Commission. Comprehensive Accreditation and Certification Manual for Hospitals: The Official Handbook. Oak Brook, IL: Joint Commission Resources, 2019.

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LIST 5

Cutilli, C.C., & Schaefer, C.T. (2011). Case studies in geriatric health literacy. Orthopaedic Nursing, 30(4). https://doi.org/10.1097/NOR.Ob013e3182247

Dickson, V.V. & Riegel, B. (2009). Are we teaching what patients need to know? Building skills in heart failure self-care. Heart & Lung, 38(3), 253-261.

Freed, E., Long, D., Rodriguez, T., Franks, P., Kravitz, R. L., & Jerant, A. (2013). The effects of two health information texts on patient recognition memory: A randomized controlled trial. Patient Education and Counseling, 92(2), 260-265.

Gakumo, C.A., Enah, C., Vance, D., Sahinoglu, E., Raper, J. (2015). Keep it simple: Older African Americans’ preferences for a health literacy intervention in HIV management. Patient Preference and Adherence, 9, 217-223.

Giuse, N., Koonce, T., Storrow, A., Kusnoor, S., & Ye, F. (2012). Using health literacy and learning style preferences to optimize the delivery of health information. Journal of Health Communication, 17(S3), 122-140.

Hibbard, J.H. (2017). Patient activation and the use of information to support informed health decisions. Patient Education and Counseling, 100, 5-7.

Knox, C., Hampp, C., Willy, M., Winterstein, A., & Dal Pan, G. (2015). Patient understanding of drug risks: An evaluation of medication guide assessments. Pharmacoepidemiology and Drug Safety, 24, 518-525.

Malcolm, G. Re-engineered discharge cuts readmissions. (2012). Hospital Case Management, 20(5), 70-75. https://advance-lexis-com.proxy.lib.ohio-state.edu/api/document?collection=news&id=urn:contentItem:55DV-XTW1-JBDY-02BG-00000-00&context=1516831

Matsuyama, R., Wilson-Genderson, M., Kuhn, L., Moghanaki, D., Vachhani, H., & Paasche-Orlow, M. (2011). Education level, not health literacy, associated with information needs for patients with cancer. Patient Education and Counseling, 85(3), e229-e236.

Morris, N., MacLean, C., & Littenberg, B. (2013). Change in health literacy over 2 years in older adults with diabetes. The Diabetes Educator, 39(5), 638-646.

Peter, D., Robinson, P., Jordan, M., Lawrence, S., Casey, K., & Salas-Lopez, D. (2015). Reducing readmissions using teach-back. Journal of Nursing Administration, 45(1), 35-42.

Rollnick, S., Miller, W.R., & Butler, C.C. (2008). Motivational Interviewing in Health Care: Helping Patients Change Behavior. The Guilford Press.

Schapira, M.M., Swartz, S., Ganschow, P.S., Neuner, J., & Fletcher, K. (2015). Is tailoring to health literacy or numeracy effective? Results of a systematic review. Journal of General Internal Medicine, 30, S199-S200.

Svarstad, B., Kotchen, J., Shireman, T., Brown R., Crawford, S., Mount, J., Palmer, P., Vivian, E., & Wilson, D. (2013). Improving refill adherence and hypertension control in black patients: Wisconsin TEAM trial. Journal of the American Pharmacists Association, 53(5), 520-529.

The Advisory Board Company. Nursing Executive Center. (2015). The manager’s toolkit for helping frontline clinicians tap into patient’s motivation to change. https://www.advisory.com/research/nursing-executive-center/studies/2015/motivational-interviewing-101

The Joint Commission. Comprehensive Accreditation and Certification Manual for Hospitals: The Official Handbook. Oak Brook, IL: Joint Commission Resources, 2019.

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Planning References

LIST 6

Barnason, S., White-Williams, C., Rossi, L., Centeno, M., Crabbe, D., Lee, K., McCabe, N., Nauser, J., Schulz, P., Stamp, K., & Wood, K. (2017). Evidence for therapeutic patient education interventions to promote cardiovascular patient self-management: A scientific statement for healthcare professionals from the American Heart Association. Circulation, Cardiovascular Quality and Outcomes, 10(6).

Bastable, S. (2017). Patient education essentials. Jones & Bartlett Learning.

Bastiaens, H., Sunaert, P., Wens, J., Sabbe, B., Jenkins, L., Nobels, F., Snauwert, B., & Van Roven, P. (2009). Supporting diabetes self-management in primary care: Pilot study of a group-based programme focusing on diet and exercise. Primary Care Diabetes, 3, 103-109.

Dickson, V.V., & Riegel, B. (2009). Are we teaching what patients need to know? Building skills in heart failure self-care. Heart & Lung, 38(3), 253-261.

Gakumo, C., Enah, C., Vance, D., Sahinoglu, E., Raper, J. (2015). “Keep it simple”: Older African Americans’ preferences for a health literacy intervention in HIV management. Patient Preference and Adherence, 9, 217-223.

Glick, A.F., Farkas, J.S., Nicholson, J., Dreyer, B., Fears, M., Bandera, C., & Yin, H.S. (2017). Parental management of discharge instructions: A Systematic Review. Pediatrics, 140(2), e20164165. https://doi.org/10.1542/peds.2016-4165

Kambhampati, S., Ashvetiya, T., Stone, N., Blumenthal, R., & Martin S. (2016). Shared decision-making and patient empowerment in preventive cardiology. Current Cardiology Reports, 18(49), 1-7.

Kane, S., & Robinson, A. (2010). Review article: Understanding adherence to medication in ulcerative colitis - Innovative thinking and evolving concepts. Alimentary Pharmacology and Therapeutics, 32(9), 1051-1058.

Madden, M., Tomsik, P., Terchak, J., Navacruz, L., Reichsman, A., Clark, T.C., Cella, P., Weirich, S.A., Munson, M.R., & Werner, J.J. (2011). Keys to successful diabetes self-management for uninsured patients: social support, observational learning, and turning points: A safety net providers' strategic alliance study. Journal of the National Medical Association, 103(3), 257-264.

McCormack, L., Lefebvre, C.R., Bann, C., Taylor, O., & Rausch P. (2016) Consumer understanding, preferences, and responses to different versions of drug safety messages in the United States: a randomized controlled trial. Drug safety, 39(2), 171-184.

Naik A., Teal C., Rodriguez E., & Haidet, P. (2011), Knowing the ABCs: A comparative effectiveness study of two methods of diabetes education. Patient Education and Counseling, 85(3), 383-389.

Navidian, A., Mobaraki, H., & Shakiba, M. (2017). The effect of education through motivational interviewing compared with conventional education on self-care behaviors in heart failure patients with depression. Patient Education and Counseling, 100(8), 1499-1504.

Nelda, N. (2010). Teaching so they hear: Using a co-created diabetes self-management education approach. Journal of the American Academy of Nurse Practitioners, 22, 316-325.

Newall, F., Johnston, L., & Monagle, P. (2008). Optimising anticoagulant education in the paediatric setting using a validated model of education. Patient Education & Counseling, 73(2), 384-388.

Odegard, P., Carpinito, G., & Christensen, D. (2013). Medication adherence program: Adherence challenges and interventions in type 2 diabetes. Journal of the American Pharmacists Association, 53(3), 267-272.

Press, V., Arora, V., Shah, L., Lewis, S., Charbeneau, J., Naureckas, E., & Krishnan, J. (2012). Comparative effectiveness of hospital-based educational interventions for patients with COPD or asthma. Journal of General Internal Medicine, 27, S144-S145.

Radhakrishnan, K. (2012). The efficacy of tailored interventions for self-management outcomes of type 2 diabetes, hypertension or heart disease: A systematic review. Journal of Advanced Nursing, 68(3), 496-510.

Rafii, F., Shahpoorian, F., Azarbaad, M. (2008). The reality of learning self-care needs during hospitalization: patients' and nurses' perceptions. Self-Care, Dependent-Care & Nursing, 16(2), 34-39.

Schillinger, D., Hammer, H., Wang, F., Palacios, J., McLean, I., Tang, A., Youmans, S., & Handley, M. (2008). Seeing in 3-D: Examining the reach of diabetes self-management support strategies in a public health care system. Health Education and Behavior, 35(5), 664-682.

Sheikh, H., Brezar, A., Dzwonek, A., Yau, L., & Calder, L.A. (2018). Patient understanding of discharge instructions in the emergency department: do different patients need different approaches? Int J Emerg Med, 11(5). https://doi.org/10.1186/s12245-018-0164-0

Smith, M., & Wallace, L. (2013). Reducing drug self-injection errors: A randomized trial comparing a "standard" versus "plain language" version of patient Instructions for Use. Research in Social and Administrative Pharmacy, 9(5), 621-625.

Sookhoo, D., Pellowe, C., & Derham, C. (2013). The experiences of heart failure patients following their participation in self-management patient education programmes: A systematic review. JBI Database of Systematic Reviews & Implementation Reports, 11(2), 236-280.

Tang, T.S., Funnell, M.M., Brown, M., & Kurlander, J. (2010). Self-management support in "real-world" settings: An empowerment-based intervention. Patient Education and Counseling, 79,178-184.

Walker, R., Gebregziabher, M., Martin-Harris, B., & Egede, L. (2014). Relationship between social determinants of health and processes and outcomes in adults with type 2 diabetes: Validation of a conceptual framework. BMC Endocrine Disorders, 14(82). https://doi.org/10.1186/1472-6823-14-82

Wolever, R.Q., Dreusicke, M., Fikkan, J., Hawkins, T. V, Yeung, S., Wakefield, J., & Skinner, E. (2010). Integrative health coaching for patients with type 2 diabetes: A randomized clinical trial. Diabetes Educator, 36(4), 629-639. https://doi.org/10.1177/0145721710371523

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LIST 7

Arthurs, G., Simpson, J., Brown, A., Kyaw, O., Shyrier, S., & Concert, C.M. (2015). The effectiveness of therapeutic patient education on adherence to oral anti-cancer medicines in adult cancer patients in ambulatory care settings: A systematic review.JBI Database of Systematic Reviews and Implementation Reports, 13(5), 244-292.

Brunk, D., Taylor, A., Williams, I., Cox, D. & Clark, M. (2017). A culturally appropriate self-management program for Hispanic adults with type 2 diabetes and low health literacy skills. Journal of Transcultural Nursing, 28(2), 187-194.

Bevan, J., & Pecchioni, L.L. (2008). Understanding the impact of family caregiver cancer literacy on patient health outcomes. Patient Education and Counseling, 71, 356-364.

Cange, A., Bickmore, T., Harris, K., Neylon, D., Kvedar, J., Brown, J., & Watson, A. (2008). Improving adherence to an exercise program: A personalized virtual coach. Telemedicine and e-Health, 14(Suppl1), 39.

Cutilli, C.C., & Schaefer, C.T. (2011). Case studies in geriatric health literacy. Orthopaedic Nursing, 30(4). https://doi:10.1097/NOR.Ob013e3182247

Daley, C., Kelly, K., Cafiero, M., & Filippone, J. (2013). Knowledge translation to reduce heart failure (HF) readmission rates. Cardiology (Switzerland), 126, 453.

Gakumo, C., Enah, C., Vance, D., Sahinoglu, E., & Raper, J. (2015). “Keep it simple”: Older African Americans’ preferences for a health literacy intervention in HIV management. Patient Preference and Adherence, 9, 217-223.

Gleaners: Feeding People, News & Stories. Nourishing Lives. Hunger Stories, September 18, 2015. Cooking matters: Research study shows improvement for women with diabetes. Researcher Viki Shayna, Ph.D.

Glick, A.F., Farkas, J.S., Nicholson, J., Dreyer, B., Fears, M., Bandera, C., & Yin, H.S. (2017). Parental management of discharge instructions: A systematic review. Pediatrics, 140(2), e20164165. https://doi.org/10.1542/peds.2016-4165

Grabeel, K., Russomanno, J., Oelschlegel, S., Tester, E., & Heidel, R. (2018). Computerized versus hand-scored health literacy tools: a comparison of simple measure of gobbledygook (SMOG) and Flesch-Kincaid in printed patient education materials. Journal of the Medical Library Association, 106(1), 38-45.

Hill-Briggs, F., Schumann, K.P., & Dike, O. (2012). Five-step methodology for evaluation and adaptation of print patient health information to meet the < 5th grade readability criterion. Medical Care, 50(4), 294-301.

Hoffman, A., Lowenstein, L., Kamath, G., Housten, A., Leal, V., Linder, S., Jibaja-Weiss, M., Raju, G., & Volk, R. (2017). An entertainment-education colorectal cancer screening decision aid for African American patients: A randomized controlled trial. Cancer, 123(8), 1401-1408.

Ingadottir, B., Blondal, K., Jaarsma, T., & Thylen, I. (2016). Perceptions about traditional and novel methods to learn about postoperative pain management: A qualitative study. Journal of Advanced Nursing, 72(11), 2672-2683.

Jordan, J., Buchbinder, R., & Osborne, R. (2010). Conceptualising health literacy from the patient perspective. Patient Education and Counseling, 79(1), 36-42

Knier, S., Stichler, J., Ferber, L., & Catterall, K. (2015). Patients' perceptions of the quality of discharge teaching and readiness for discharge. Rehabilitation Nursing: The Official Journal of the Association of Rehabilitation Nurses, 40(1), 30-39.

Knox, C., Hampp, C., Willy, M., Winterstein, A., & Dal Pan, G. (2015). Patient understanding of drug risks: An evaluation of medication guide assessments. Pharmacoepidemiology and Drug Safety, 24, 518-525.

Martinez-Rico, S., Lizaur-Utrilla, A., Sebastia-Forcada, E., Vizcaya-Moreno, M.F. & de Juan-Herrero, J. (2018). The impact of a phone assistance nursing program on adherence to home exercises and final outcomes in patients who underwent shoulder instability surgery: A randomized controlled study. Orthopaedic Nursing, 37(6), 372-378.

McCormack, L., Lefebvre, C.R., Bann, C., Taylor, O., & Rausch P. (2016). Consumer understanding, preferences, and responses to different versions of drug safety messages in the United States: a randomized controlled trial. Drug Safety, 39(2), 171-184.

Naik A., Teal C., Rodriguez E., & Haidet, P. (2011). Knowing the ABCs: A comparative effectiveness study of two methods of diabetes education. Patient Education and Counseling, 85(3), 383-389.

Portnoy, D., Roter, D., & Erby, L. (2010). The role of numeracy on client knowledge in BRCA genetic counseling. Patient Education and Counseling, 81(1), 131-136.

Radhakrishnan, K. (2012). The efficacy of tailored interventions for self-management outcomes of type 2 diabetes, hypertension or heart disease: A systematic review. Journal of Advanced Nursing, 68(3), 496-510.

Rikard, R., Thompson, M., Head, R., McNeil, C., & White C. (2012). Problem posing and cultural tailoring: developing an HIV/AIDS health literacy toolkit with the African American community. Health Promotion Practice, 13(5), 626-636.

Rodgers, C.C., Stegenga, K., Withycombe, J.S., Sachse, K., & Kelly, K.P. (2016). Processing information after a child's cancer diagnosis--how parents learn: A report from the children's oncology group. Journal of Pediatric Oncology Nursing, 33(6), 447-459.

Rushton, M., Howarth, M., Grant, M.J., & Astin, F. (2017). Person-centered discharge instruction following coronary artery bypass graft: A critical review. Journal of Clinical Nursing, 2(5), S206-S215.

Saint, S., Harrod, M., Fowler, K., & Houchens, N. ( 2017). How exemplary teaching physicians interact with hospitalized patients. Journal of Hospital Medicine, 12(12), 974-978.

Schillinger, D., Hammer, H., Wang, F., Palacios, J., McLean, I, Tang, A., Youmans, S., & Handley, M. (2008). Seeing in 3-D: Examining the reach of diabetes self-management support strategies in a public health care system. Health Education and Behavior, 35(5), 664-682.

Send, A., Haefeli, W., & Seidling, H. (2015). Long-term effect of an individualised medication plan with drug administration recommendations on the patients' drug knowledge. European Journal of Hospital Pharmacy, 22, A90.

Sheikh, H., Brezar, A., Dzwonek, A., Yau, L., & Calder, L. (2018). Patient understanding of discharge instructions in the emergency department: do different patients need different approaches? International Journal of Emergency Medicine, 11, 5. https://doi.org/10.1186/s12245-018-0164-0

Skelton, S.L., Waterman, A.D., Davis, L.A., Peipert, J.D. & Fish, A.F. (2015). Apply best practices to designing patient education for patients with end-stage renal disease pursuing kidney transplant. Progress in Transplantation, 25(1), 77-84.

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LIST 8

Dickson, V., Chyun, D., Caridi, C., Gregory, J.K., & Katz, S. (2016). Low literacy self-care management patient education for a multi-lingual heart failure population: Results of a pilot study. Applied Nursing Research, 29, 122-124. https://doi.org/10.1016/j.apnr.2015.06.002

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LIST 9

Dickson, V.V., & Riegel, B. (2009). Are we teaching what patients need to know? Building skills in heart failure self-care. Heart & Lung. 38(3), 253-261.

Ford, C.A., Cheek, C., Culhane, J., Fishman, J., Mathew, L., Salek, E.D., & Jaccard, J. (2016). Parent and adolescent interest in receiving adolescent health communication information from primary care clinicians. Journal of Adolescent Health, 59, 154-161.

Kelo, M., Martikainen, M., & Eriksson, E. (2011). Self-care of school-age children with diabetes: An integrative review. Journal of Advanced Nursing, 67(10), 2096-2108.

Mikkonen, I., & Hynynen, M. (2012). Health care professionals' views about supporting patients' self-management. Health Education, 112(5), 396-405.

Rafii, F., Shahpoorian, F., & Azarbaad, M. (2008). The reality of learning self-care needs during hospitalization: patients' and nurses' perceptions. Self-Care, Dependent-Care & Nursing, 16(2), 34-39.

Saint, S., Harrod, M., Fowler, K., & Houchens, N. (2017). How exemplary teaching physicians interact with hospitalized patients. Journal of Hospital Medicine, 12(12), 974-978.

Twaddell, J.W. (2013). Parent education needs of infants with complex life-threatening illness illnesses. (Doctoral Dissertation). https://libres.uncg.edu/ir/uncg/listing.aspx?id=10179

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LIST 10

Kuntz., J., Safford, M., Singh, J., Phansalkar, S., Slight, S. Her, Q.L., Lapointe, N.A., Mathews, R., O’Brien, E., Brinkman, W.B., Hommel, K., Farmer, K.C., Maniam, N., Sobko, H.J., Bailey, S.C., Cho, I., Rumptz, M.H., Vandermeer, M.L., & Hornbrook, M.C. (2014). Patient-centered interventions to improve medication management and adherence: A qualitative review of the research findings. Patient Education and Counseling, 97, 310-326.

Mikkonen, I., & Hynynen, M. (2012). Health care professionals' views about supporting patients' self-management. Health Education, 112(5), 396-405.

Peter, D., Robinson, P., Jordan, M., Lawrence, S., Casey, K., & Salas-Lopez, D. (2015). Reducing readmissions using teach-back. Journal of Nursing Administration. 45(1), 35-42.

Rushton, M., Howarth, M., Grant M.J., Astin, F. (2017). Person-centered discharge instruction following coronary artery bypass graft: A critical review. Journal of Clinical Nursing, 26(5), S206-S215.

Sudore, L.R., & Schillinger, D. (2009). Interventions to improve care for patients with limited health literacy. Journal of Clinical Outcomes Management, 16(1), 20-29. https://www.scopus.com/inward/record.uri?eid=2-s2.0-61449250748&partnerID=40&md5=4f938747e87edfa9694f41701e2c9dde

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LIST 11

Bean, M., Powell, P., Quinoy, A., Ingersoll, K., Wickham III, E., & Mazzeo, S., (2015). Motivational interviewing targeting diet and physical activity improves adherence to paediatric obesity treatment: Results from the MI Values randomized controlled trial, Pediatric Obesity, 10(2) 118-125.

Halterman, J., Riekert, K., Bayer, A., Fagnano, M., Tremblay, P., Blaakman, S. & Borrelli, B. (2011). A pilot study to enhance preventive asthma care among urban adolescents with asthma. Journal of Asthma, 48(5), 523-530.

Hill, S., & Kavookjian, J. (2012). Motivational interviewing as a behavioral intervention to increase HAART adherence in patients who are HIV-positive: A systematic review of the literature, AIDS Care - Psychological and Socio-Medical Aspects of AIDS/HIV, 24(5), 583-592.

Lundahl, B., Moleni, T., Burke, B., Butters, R., Tollefson, D., Butler, C., & Rollnick, S. (2013). Motivational interviewing in medical care settings: A systematic review and meta-analysis of randomized controlled trials. Patient Education and Counseling, 93(2), 157-168.

O'Brien, F., McKee, G., Mooney, M., O'Donnell, S., & Moser, D. (2014). Improving knowledge, attitudes and beliefs about acute coronary syndrome through an individualized educational intervention: a randomized controlled trial. Patient Education & Counseling, 96(2) 179-187.

Rollnick, S., Miller, W.R., & Butler, C.C. (2008). Motivational interviewing in health care: Helping patients change behavior. The Guilford Press.

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LIST 12

Arthurs, G., Simpson, J., Brown, A., Kyaw, O., Shyrier, S., & Concert, C.M. (2015). The effectiveness of therapeutic patient education on adherence to oral anti-cancer medicines in adult cancer patients in ambulatory care settings: A systematic review. JBI Database of Systematic Reviews and Implementation Reports, 13(5), 244-292.

Engel, K.G., Heisler, M., Smith, D.M., Robinson, C.H., Forman, J.H., & Ubel, P.A. (2009). Patient comprehension of emergency department care and instructions: Are patients aware of when they do not understand? Annals of emergency Medicine, 53(4), 454-461.

Johansson, K., Nuutila, L., Virtanen, H., Katajisto, J., & Salantera, S. (2005). Preoperative education for orthopedic patients: Systematic review. Journal of Advanced Nursing, 50(2), 212-223.

Martinez-Rico, S., Lizaur-Utrilla, A., Sebastia-Forcada, E., Vizcaya-Moreno, M.F. & de Juan-Herrero, J. (2018). The impact of a phone assistance nursing program on adherence to home exercises and final outcomes in patients who underwent shoulder instability surgery A randomized controlled study. Orthopaedic Nursing, 37(6), 372-378.

Paich, K., Dunn, R., Skolarus, T., Montie, J., Hollenbeck, B., Palpattu, G., & Wittman, D. (2016). Preparing patients and partners for recovery from the side effects of prostate cancer surgery: A group approach. Urology, 88, 36-42.

Slyer, J., & Ferrara, L. (2013). The effectiveness of group visits for patients with heart failure on knowledge, quality of life, self-care, and readmissions: a systematic review. JBI Database of Systematic Reviews & Implementation Reports, 11(7), 58-81.

Svarstad B., Kotchen J., Shireman T., Brown R., Crawford S., Mount J., Palmer P., Vivian E., & Wilson, D. (2013) Improving refill adherence and hypertension control in black patients: Wisconsin TEAM trial. Journal of the American Pharmacists Association, 53(5), 520-529.

Wallace, A.S., Seligman, H.K., Davis, T.C., Schillinger D., Arnold, C.L., Bryant-Shilliday, B., Freburger, J.K., & DeWalt, D.A. (2009). Literacy-appropriate educational materials and brief counseling improve diabetes self-management. Patient Education and Counseling, 75, 328-333.

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LIST 13

Andiric, L.R. (2010). Patient education and involvement in care. [Doctoral dissertation, University of North Florida]. UNF Digital Commons. https://digitalcommons.unf.edu/etd/272

Gadler, T., Crist, C., Brandstein, K., & Schneider, S.M. (2016). The effects of a take-home educational video on patient knowledge retention, anxiety, satisfaction, and provider time. Urologic Nursing, 36(6), 297-302.

Johansson, K., Nuutila, L., Virtanen, H., Katajisto, J., & Salantera, S. (2005). Preoperative education for orthopedic patients: Systematic review. Journal of Advanced Nursing, 50(2), 212-223.

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LIST 14

Baas, L., Kirkwood, P., Lewis, C., Prasun, M., Reigle, J., Bither, C., Rathman, L., Wick, L., & Galvao, M. (2013). Perceived barriers and facilitators to patients receiving 60 minutes of heart failure education: A survey of AAHFN members. Heart and Lung, 43, 3-5. https:// doi.org/10.1016/j.hrtlng.2013.10.013

Chu, E.S., Hakkarinen, D., Evig, C., Page, S., Keniston, A., Dickinson, M., & Albert, R.K. (2008). Underutilized time for health education of hospitalized patients. Journal of Hospital Medicine, 3(3), 238-46. https://doi10.1002/jhm.295

Knier, S., Stichler, J., Ferber, L., & Catterall, K. (2015). Patients' perceptions of the quality of discharge teaching and readiness for discharge. Rehabilitation Nursing, 40(1), 30-39.

Rafii, F., Shahpoorian, F., & Azarbaad, M. (2008). The reality of learning self-care needs during hospitalization: Patients' and nurses' perceptions. Self-Care, Dependent-Care & Nursing, 16(2), 34-39.

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LIST 15

Boyde, M., Peters, R., New, N., Hawang, R., Ha, T., & Korczyk, D. (2018). Self-care educational intervention to reduce hospitalisations in heart failure: A randomised controlled trial. European Journal of Cardiovascular Nursing, 17(2), 178-185.

Glick, A.F., Farkas, J.S., Nicholson, J., Dreyer, B., Fears, M., Bandera, C.,…Yin, H.S. (2017). Parental management of discharge instructions: A systematic review. Pediatrics, 140(2), e20164165.

Knier, S., Stichler, J., Ferber, L., & Catterall, K. (2015). Patients' perceptions of the quality of discharge teaching and readiness for discharge. Rehabilitation Nursing, 40(1), 30-39.

Rushton, M., Howarth, M., Grant M.J., & Astin F. (2017). Person-centered discharge instruction following coronary artery bypass graft: A critical review. Journal of Clinical Nursing, 26(5), S206-S215.

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LIST 16

Adams, R.J. (2010). Improving health outcomes with better patient understanding and education. Risk Management and Healthcare Policy, 3, 61-72.

Agency for Healthcare Research and Quality, (2015). Health Literacy Universal Precautions Toolkit. (2^nd ed.). https://www.ahrq.gov/health-literacy/quality-resources/tools/literacy-toolkit/healthlittoolkit2.html

Bailey, S.C., Wolf, M.S., Lopez, A., Russell, A., Chen, A.H., Schillinger, D.,…Sarkar, U. (2014) Expanding the universal medication schedule: a patient-centred approach. BMJ Open, 4:e003699, doi:10.1136/bmjopen-2013-003699

Brunk, D., Taylor, A., Williams, I., Cox, D. & Clark, M. (2017). A culturally appropriate self-management program for randomized adults with type 2 diabetes and low health literacy skills. Journal of Transcultural Nursing, 28(2), 187-194.

Centers for Disease Control and Prevention (CDC). Office of the Associate Director for Communication. (2019). Clear Communication Index A Tool for Developing and Assessing CDC Public Communication Products User Guide. https://www.cdc.gov/ccindex/pdf/ClearCommUserGuide.pdf

Coffman, M.J., Ferguson, B.L., Steinman, L. Talbot, L.A., & Dunbar-Jacob, J. (2012). A health education pilot for Latina women with diabetes. Clinical Nursing Research, 22(1), 70-81.

Engers, A., Jellema, P., Wensing, M., van der Windt, D., Grol, R., & van Tulder, M.W. (2008). Individual patient education for low back pain. Cochrane Database of Systematic Reviews 2008. 1(CD004057), 1-52. https://doi.org/10.1002/14651858.CD004057.pub3

Gakumo, C., Enah, C., Vance, D., Sahinoglu, E., & Raper, J. (2015). “Keep it simple”: older African Americans’ preferences for a health literacy intervention in HIV. Patient Preference and Adherence, 9, 217-223.

Goolsby, R.D. (2010). Revising selected written patient education materials through readability and concreteness. [Doctoral dissertation, Texas A & M University].

Grabeel, K.L., Russomanno, J., Oelschlegel, S., Tester, E., & Heidel, R. (2018). Computerized versus hand-scored health literacy tools: A comparison of simple measure of gobbledygook and flesch-kincaid in printed patient education materials. Journal of the Medical Library Association, 106(1), 38-45.

Kealey, G. P., Dhungel, V., Wideroff, M.J., Liao, J., Choi, K., Skeet, D.A. & Pitcher, G., (2015). Patient education and recall regarding post splenectomy immunizations. Journal of Surgical Research, 199, 580-585.

Marcus C. (2014). Strategies for improving the quality of verbal patient and family education: A review of the literature and creation of the EDUCATE model. Health Psychology & Behavioral Medicine, 2(1) 482-495.

Matti, A., Keane, M., McCarl, H., & Klaer, P., & Chen, C. (2010). Patients' knowledge and perception on optic neuritis management before and after an information session. BMC Ophthalmology, 10(7). https://doi.org/10.1186/1471-2415-10-7

Mavri, A., Ostasevski, F.N., Kramaric, A., & Kosmelj, K. (2015). New educational approach for patients on warfarin improves knowledge and therapy control. Wiener Klinische Wochenschrift. 127(11-12), 472-476.

McCormack, L., Lefebvre, C.R., Bann, C., Taylor, O., & Rausch P. (2016). Consumer understanding, preferences, and responses to different versions of drug safety messages in the United States: A randomized controlled trial. Drug Safety, 39(2), 171-184

National Institutes of Health. Clear Communication. www.nih.gov/clear-communication

Osborne, H. (2018). Health Literacy from A to Z: Practical ways to communicate your health message. (2^nd ed.). Aviva Publishing.

Parnell, T.A. (2015). Health Literacy in Nursing. Springer Publishing Company.

Plain Language Action and Information Network (PLAIN). United States of America Government. https://www.plainlanguage.gov/

Rosenfeld, L., Rudd, R., Emmons, K., Acevedo-García, D., Martin, L., & Buka, S. (2011). Beyond reading alone: The relationship between aural literacy and asthma management. Patient Education and Counseling, 82(1), 110-116.

Skelton, S.L., Waterman, A.D., Davis, L.A., Peipert, J.D., & Fish, A.F. (2015). Apply best practices to designing patient education for patients with end-stage renal disease pursuing kidney transplant. Progress in Transplantation, 25(1), 77-84.

Smith, M., & Wallace, L. (2013). Reducing drug self-injection errors: A randomized trial comparing a "standard" versus "plain language" version of patient instructions for use. Research in Social and Administrative Pharmacy, 9(5), 621-625.

Stratis Health Rural Quality Improvement Technical Assistance. (2017). A study of HCAHPS best practices in high performing critical access hospitals. https://www.ruralcenter.org/resource-library/study-of-hcahps-best-practices-in-high-performing-cahs

Sudore, L.R., & Schillinger, D. (2009). Interventions to improve care for patients with limited health literacy. Journal of Clinical Outcomes Management, 16(1), 20-29. https://www.scopus.com/inward/record.uri?eid=2-s2.0-61449250748&partnerID=40&md5=4f938747e87edfa9694f41701e2c9dde

Wang, L., Miller, M., Schmitt, M.R. & Wen, F.K. (2013). Assessing readability formula differences with written health information materials: Application, results, and recommendations. Research in Social and Administrative Pharmacy, 9, 503-516.

Wolf, M., Davis, T., Bass, P., Curtis, L., Lindquist, L., Webb, J., Bocchini, M., Bailey, S., & Parker, R. (2010). Improving prescription drug warnings to promote patient comprehension. Archives of Internal Medicine, 170(1), 50-56.

Yin, H.S., Gupta, R.S., Mendelsohn, A.L., Dreyer, B., van Schaick, L., Brown, C.R., Encalada, K., Sanchez, D.C., Warren, C.M. & Tomopoulos, S. (2017). Use of a low-literacy written action plan to improve parent understanding of pediatric asthma management: A randomized controlled study. Journal of Asthma, 54(9), 919-929.

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LIST 17

Lipke, B., Gilbert, G., Shimer, H., Consenstein, L., Aris, C., Ponto, L., Lafaver, S., & Kowal, C. (2018). Newborn safety bundle to prevent falls and promote safe sleep. The American Journal of Maternal Child Nursing, 43(1), 32-37.

McCormack, L., Lefebvre, C.R., Bann, C., Taylor, O., & Rausch, P. (2016). Consumer understanding, preferences, and responses to different versions of drug safety messages in the United States: a randomized controlled trial. Drug Safety, 39 (2), 171-184.

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LIST 18

Barnason, S., White-Williams, C., Rossi, L., Centeno, M., Crabbe, D., Lee, K., McCabe, N., Nauser, J., Schulz, P., Stamp, K. & Wood, K. (2017). Evidence for therapeutic patient education interventions to promote cardiovascular patient self-management: A scientific statement for healthcare professionals from the American Heart Association. Circulation, Cardiovascular Quality and Outcomes, 10(6).

McCormack, L., Lefebvre, C.R., Bann, C., Taylor, O., Rausch P. (2016). Consumer understanding, preferences, and responses to different versions of drug safety messages in the United States: a randomized controlled trial. Drug Safety, 39(2), 171-184.

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LIST 19

Cange, A., Bickmore, T., Harris, K., Neylon, D., Kvedar, J., Brown, J., & Watson, A. (2008). Improving adherence to an exercise program: A personalized virtual coach.Telemedicine and e-Health, 14(Suppl1), 39.

Dickson, V.V., Riegel, B. (2009). Are we teaching what patients need to know? Building skills in heart failure self-care. Heart & Lung, 38(3), 253-261.

Lipke, B., Gilbert, G., Shimer, H., Consenstein, L., Aris, C., Ponto, L., Lafaver, S., Kowal, C. (2018). Newborn safety bundle to prevent falls and promote safe sleep. The American Journal of Maternal Child Nursing, 43(1), 32-37.

Lundahl, B., Moleni, T., Burke, B.L., Butters, R., Tollefson, D., Butler, C., & Rollnick, S. (2013). Motivational interviewing in medical care settings: A systematic review and meta-analysis of randomized controlled trials. Patient Education and Counseling, 93(2), 157-168.

Marini, B.L., Funk, K., Kraft, M.D., Fong, J.M., Naanos, R., Stout, S.M., & Wagner, D. (2014). The effects of an informational video on patient knowledge, satisfaction and compliance with venous thromboembolism prophylaxis: A pilot study. Patient Education and Counseling, 96, 264-267.

Kuntz, J.L., Safford, M.M., Singh, J.A., Phansalkar, S., Slight, S.P.,...Her, Q.L.(2014). Patient-centered interventions to improve medication management and adherence: A qualitative review of research findings. Patient Education and Counseling, 97, 310-326.

Sudore, L.R., & Schillinger, D. (2009). Interventions to improve care for patients with limited health literacy. Journal of Clinical Outcomes Management, 16(1), 20-29. Retrieved from https://www.scopus.com/inward/record.uri?eid=2-s2.0-61449250748&partnerID=40&md5=4f938747e87edfa9694f41701e2c9dde

Wolever, R.Q., Dreusicke, M., Fikkan, J., Hawkins, T.V., Yeung, S., Wakefield, J., Skinner, E. (2010). Integrative health coaching for patients with type 2 diabetes: A randomized clinical trial. Diabetes Educator, 36(4), 629-639. https://doi.org/10.1177/0145721710371523

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LIST 20

Dickson, V., Chyun, D., Caridi, C., Gregory, J.K., Katz, S. (2016). Low literacy self-care management patient education for a multi-lingual heart failure population: Results of a pilot study. Applied Nursing Research, 29, 122-124.

Kambhampati S., Ashvetiya, T., Stone, N., Blumenthal, R., & Martin, S. (2016). Shared decision-making and patient empowerment in preventive cardiology. Current Cardiology Report, 18(49), 1-7.

Kealey, G.P., Dhungel, V., Wideroff, M.J., Liao, J., Choi, K., Skeet, D.A. & Pitcher, G. (2015). Patient education and recall regarding post splenectomy immunizations. Journal of Surgical Research, 199, 580-585.

Mackert, M., Ball, J., & Lopez, N. (2011). Health literacy awareness training for healthcare workers: Improving knowledge and intentions to use clear communication techniques. Patient Education and Counseling, 85(3), e225-e228.

Pals-Regitze, A.S., Olesen, K., Willaing, I. (2016). What does theory-driven evaluation add to the analysis of self-reported outcomes of diabetes education? A comparative realist evaluation of a participatory patient education approach. Patient Education and Counseling, 99, 995-1001.

Ring, N., Jepson, R., Pinnock, H., Wilson, C., Hoskins, G., Wyke, S., & Sheikh, A. (2012). Developing novel evidence-based interventions to promote asthma action plan use: A cross-study synthesis of evidence from randomized controlled trials and qualitative studies. Trials, 13, 216.

Svarstad, B., Kotchen, J., Shireman, T., Brown, R., Crawford, S., Mount, J., Palmer, P., Vivian, E., & Wilson, D. (2013) Improving refill adherence and hypertension control in black patients: Wisconsin TEAM trial. Journal of the American Pharmacists Association, 53(5), 520-529.

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LIST 21

Adams, R.J. (2010). Improving health outcomes with better patient understanding and education. Risk Management and Healthcare Policy, 3, 61-72.

Akritidou, S., Husted, G., Kazakos, K., & Olesen, K. (2017). The effect of using interactive communication tools in adults with type-2 diabetes. Nursing Reports, 7(1), 6155.

Davis, S.A., Carpenter, D., Cummings, D.M., Lee, C., Blalock, S.J., Scott, E., Rodebaugh, L., & Sleath, B. (2017). Patient adoption of an internet-based diabetes medication to improve adherence: A pilot study. Patient Education and Counseling, 100, 174-178.

Dickson, V.V., & Riegel, B. (2009). Are we teaching what patients need to know? Building skills in heart failure self-care. Heart & Lung, 38(3), 253-261.

Kuntz, J.L., Safford, M.M., Singh, J.A., Phansalkar, S., Slight, S.P.,...Her, Q.L. (2014). Patient-centered interventions to improve medication management and adherence: A qualitative review of research findings. Patient Education and Counseling, 97, 310-326.

Naik, A., Teal, C., Rodriguez, E., & Haidet, P. (2011), Knowing the ABCs: A comparative effectiveness study of two methods of diabetes education. Patient Education and Counseling, 85(3), 383-389.

Niedermann, K., Buchi, S., Ciurea, A., Kubli, R., Steurer-Stey, C., Villiger, P.M., & De Bie, R.A. (2012). Six and 12 months' effects of individual joint protection education in people with rheumatoid arthritis: A randomized controlled trial. Scandinavian Journal of Occupational Therapy, 19(4), 360-369.

Qi, B., Resnick, B., Smeltzer, S., & Bausell, B. (2011). Self-efficacy program to prevent osteoporosis among Chinese immigrants. Nursing Research, 60(6), 393-404.

Ritter, P.L., & Lorig, K. (2014). The English and Spanish self-efficacy to manage chronic disease scale measures were validated using multiple studies. Journal of Clinical Epidemiology, 67(11), 1265-1273.

Wolever, R.Q., Dreusicke, M., Fikkan, J., Hawkins, T.V., Yeung, S., Wakefield, J., & Skinner, E. (2010). Integrative health coaching for patients with type 2 diabetes: A randomized clinical trial. Diabetes Educator, 36(4), 629-639. https://doi.org/10.1177/0145721710371523

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LIST 22

Al-Sutari, M., & Ahmad, M. (2017). Effect of educational program on self-care behaviors and health outcome among patients with heart failure: an experimental study. International Journal of Evidence-Based Healthcare, 15(4), 178-185.

Conn, V., Ruppar, T., Maithe, Enriquez, R., Cooper, P., & Enriquez, M. (2016). Patient-Centered Outcomes of Medication Adherence Interventions: Systematic Review and Meta-Analysis. Value in Health, 19(2), 277-285.

Hesso, I., Gebara, S., & Kayyali, R. (2016). Impact of community pharmacists in COPD management: Inhalation technique and medication adherence. Respiratory Medicine, 118, 22-30.

Hibbard, J.H. (2017). Patient activation and the use of information to support informed health decisions. Patient Education and Counseling, 100, 5-7.

Lipke B., Gilbert, G., Shimer, H., Consenstein, L., Aris, C., Ponto, L., Lafaver, S., & Kowal C. (2018). Newborn safety bundle to prevent falls and promote safe sleep. The American Journal of Maternal Child Nursing. 43(1), 32-37.

Maikranz, V., Siebenhofer, A., Ulrich, L., Mergenthal, K., Schulz-Rothe, S., Kemperdick, B., Rauck, S., Pregartner, G., Berghold, A., Gerlach, F., & Petersen. J.J. (2017). Does a complex intervention increase patient knowledge about oral anticoagulation? A cluster-randomised controlled trial. BMC Family Practice, 18(1), 15. https://doi.org/10.1186/s12875-017-0588-2

Matti, A., Keane, M., McCarl, H., Klaer, P., & Chen, C. (2010). Patients' knowledge and perception on optic neuritis management before and after an information session. BMC Ophthalmology, 10(7). https://doi.org/10.1186/1471-2415-10-7

Naik A., Teal C., Rodriguez E., & Haidet, P. (2011), Knowing the ABCs: A comparative effectiveness study of two methods of diabetes education. Patient Education and Counseling, 85(3), 383-389.

Noeres, D., Von Garmissen, A., Neises, M., & Geyer, S. (2011). Differences in illness-related knowledge of breast cancer patients according to their involvement in self-help groups. Journal of Psychosomatic Obstetrics and Gynecology, 32(3), 147-153.

O'Brien, F., McKee, G., Mooney, M., O'Donnell, S., & Moser, D. (2014). Improving knowledge, attitudes and beliefs about acute coronary syndrome through an individualized educational intervention: A randomized controlled trial. Patient Education & Counseling, 96(2), 179-187.

Rosdahl, J.A., Swamy, L., Stinnett, S., & Muir, K.W. (2014). Patient education preferences in ophthalmic care. Patient Preference and Adherence, 8, 565-574.

Schottenfeld, L., Petersen, D., Peikes, D., Ricciardi, R., Burak, H., McNellis, R., Genevro, J. (March 2016). Creating Patient-Centered Team-Based Primary Care. AHRQ Pub. No. 16-0002-EF. Rockville, MD: Agency for Healthcare Research and Quality.

Svarstad, B., Kotchen, J., Shireman, T., Brown, R., Crawford, S., Mount, J., Palmer P., Vivian, E., & Wilson, D. (2013). Improving refill adherence and hypertension control in black patients: Wisconsin TEAM trial. Journal of the American Pharmacists Association, 53(5), 520-529.

Tang, T.S., Funnell, M.M., Brown, M., & Kurlander, J. (2010). Self-management support in "real-world" settings: An empowerment-based intervention. Patient Education and Counseling, 79, 178-184.

2017 National standards for diabetes self-management education and support. (October 2017). Diabetes Care, 40, 1409-1419

Wilson, L. (2016). The effectiveness of the nurse discharge educator on postpartum women’s perception of readiness for discharge. [Doctoral dissertation, The University of North Carolina at Charlotte].

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LIST 23

Adams, R.J. (2010). Improving health outcomes with better patient understanding and education. Risk Management and Healthcare Policy, 3, 61-72.

Al-Sutari, M., & Ahmad, M. (2017). Effect of educational program on self-care behaviors and health outcome among patients with heart failure: An experimental study. International Journal of Evidence-Based Healthcare, 15(4), 178-185.

Charlson, M., Wells, M., Peterson, J., Boutin-Foster, C., Ogedegbe, G., Mancuso, C., Hollenberg, J., Allegrante, J., Jobe, J., &, Isen, A., (2014). Mediators and moderators of behavior change in patients with chronic cardiopulmonary disease: The impact of positive affect and self-affirmation. Translational Behavioral Medicine, 4(1), 7-17.

Dickson, V.V. & Riegel, B. (2009). Are we teaching what patients need to know? Building skills in heart failure self-care. Heart & Lung, 38(3), 253-261.

Gassaway, J., Anziano, P., Young, T., & Peterson, B. (2016). Peer-supported patient education approaches improve outcomes; interrupted time series design. Journal of Spinal Cord Medicine, 39(5), 544-582.

Khazaeipour, Z. (2016). Effective teaching strategies for patient education in individuals with spinal cord injury in Iran. Archives of Neuroscience, 3(1). https://doi:10.5812/archneurosci.28211

Low, J.K., Williams, A., Manias, E., & Crawford, K. (2015). Interventions to improve medication adherence in adult kidney transplant recipients: A systematic review. Nephrology Dialysis Transplantation, 30(5), 752-761. https://doi.org/10.1093/ndt/gfu204

Martinez-Rico, S., Lizaur-Utrilla, A., Sebastia-Forcada, E., Vizcaya-Moreno, M.F. & de Juan-Herrero, J. (2018). The impact of a phone assistance nursing program on adherence to home exercises and final outcomes in patients who underwent shoulder instability surgery A randomized controlled study. Orthopaedic Nursing, 37(6). 372-378.

Naik, A., Teal, C., Rodriguez, E., & Haidet, P. (2011). Knowing the ABCs: A comparative effectiveness study of two methods of diabetes education. Patient Education and Counseling, 85(3), 383-389.

Neuenschwander, L., Abbott, A., & Mobley, A.R. (2013). Comparison of a web-based versus in-person nutrition education program for low-income adults. Journal of the Academy of Nutrition and Dietetics 113(1), 120-126. https://doi.org/10.1016/j.jand.2012.07.034

Nikolaus, S., Schreiber, S., Siegmund, B., Bokemeyer, B., Bastlein, E., Bachmann, O., Gorlich, D.,...Kruis, W. (2017). Patient education to improve adherence in ulcerative colitis: Influence of demographics and clinical parameters on non-adherence. Journal of Crohn's and Colitis, 1052-1062.

Odegard, P., Carpinito, G, & Christensen, D. (2013). Medication adherence program: Adherence challenges and interventions in type 2 diabetes. Journal of the American Pharmacists Association, 53(3), 267-272.

Okeke, C.O., Quigley, H.A., Jampel, H.D., Ying, G.S., Plyler, R.J., Jiang, Y., & Friedman, D.S. (2009). Interventions improve poor adherence with once daily glaucoma medications in electronically monitored patients. Ophthalmology, 116(12), 2286-2293. https://doi.org/10.1016/j.ophtha.2009.05.026

Omran, D., Guirguis, L., & Simpson, S. (2012). Systematic review of pharmacist interventions to improve adherence to oral antidiabetic medications in people with type 2 diabetes. Canadian Journal of Diabetes, 36, 292-299.

Paich, K., Dunn, R., Skolarus, T., Montie, J., Hollenbeck, B., Palpattu, G.,...Wittman, D. (2016). Preparing patients and partners for recovery from the side effects of prostate cancer surgery: A group approach. Urology, 88, 36-42.

Savage, K., Arif, S., Smoke, M., & Farrell, T. (2015). Patient education in radiation therapy: To teach or not to teach--that is the question? Journal of Medical Imaging and Radiation Sciences, 46(S1), S2-S30.

Schillinger D., Hammer H., Wang F., Palacios, J., McLean, I., Tang, A., Youmans, S., & Handley, M. (2008). Seeing in 3-D: Examining the reach of diabetes self-management support strategies in a public health care system. Health Education & Behavior, 35(5), 664-682.

Sheikh, H., Brezar, A., Dzwonek, A., Yau, L., & Calder, L. (2018). Patient understanding of discharge instructions in the emergency department: Do different patients need different approaches? International Journal of Emergency Medicine, 11(5). https://doi.org/10.1186/s12245-018-0164-0

Srisuk, N., Cameron, J., Ski, C., & Thompson, D. (2017). Randomized controlled trial of family-based education for patients with heart failure and their caregivers. Journal of Advanced Nursing, 73(4), 857-870.

Svarstad, B., Kotchen, J., Shireman, T., Brown, R., Crawford, S., Mount, J., Palmer, P., Vivian E., & Wilson, D. (2013) Improving refill adherence and hypertension control in black patients: Wisconsin TEAM trial. Journal of the American Pharmacists Association, 53(5), 520-529.

Tang, T.S., Funnell, M.M., Brown, M., & Kurlander, J. (2010). Self-management support in "real-world" settings: An empowerment-based intervention. Patient Education and Counseling, 79, 178-184.

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LIST 24

Dickson, V.V., & Riegel, B. (2009). Are we teaching what patients need to know? Building skills in heart failure self-care. Heart & Lung, 38(3), 253-261.

Naik, A., Teal, C., Rodriguez, E., & Haidet, P. (2011). Knowing the ABCs: A comparative effectiveness study of two methods of diabetes education. Patient Education and Counseling, 85(3), 383-389.

Rosdahl, J.A., Swamy, L., Stinnett, S., & Muir, K.W. (2014). Patient education preferences in ophthalmic care. Patient Preference and Adherence, 8, 565-574.

Sander, I.M., Liepert, T.T., Doney, E.L., Leevy, W.M., & Liepert, D.R. (2017). Patient education for endoscopic sinus surgery: Preliminary experiences using 3-D printed clinical imaging data. Journal of Functional Biomaterials, 8(13). https://doi:3390/jfb8020013

Schooley, B., San Nicolas-Rocca, T., & Burkhard, R. (2015). Patient-provider communications in outpatient clinic settings: A clinic-based evaluation of mobile device and multimedia mediated communications for patient education. JMIR mHealth uHealth, 3(1), e2. http://doi:10.2196/mhealth.3732T23

Schenker, Y., Fernandez, A., Sudore, R., & Schillinger, D. (2011). Interventions to improve patient comprehension in informed consent for medical and surgical procedures: A systematic review. Medical Decision Making: An International Journal of the Society for Medical Decision Making, 31(1), 151-173. https://doi.org/https://dx.doi.org/10.1177/0272989X10364247

Sorrell, J.T., McNeil, D.W., Gochenour, L.L., & Jackson, C.R. (2009) Evidence based patient education: Knowledge transfer to endodontic patients. Journal of Dental Education, 73(11), 1293-305.

Tait, A.R., Voepel-Lewis, T., Chetcuti, S.J., Brennan-Martinez, C., & Levine, R. (2014). Enhancing patient understanding of medical procedures: evaluation of an interactive multimedia program with in-line exercises. International Journal Medical Informatics. 83(5), 376-384. https://doi.org/10.1016/j.ijmedinf.2014.01.011

Tuong, W., Wang, A. & Armstrong, A. (2015). Comparing the effectiveness of automated online counseling to standard web-based education on improving acne knowledge: A randomized controlled trial. American Journal of Clinical Dermatology, 16(1), 55-60.

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LIST 25

Chen, S., Chen, C., & Lin, P. (2014). The effect of educational intervention on the pain and rehabilitation performance of patients who undergo a total knee replacement. Journal of Clinical Nursing, 23(1-2), 279-287.

Dickson, V., Chyun, D., Caridi, C., Gregory, J.K., & Katz, S. (2016), Low literacy self-care management patient education for a multi-lingual heart failure population: Results of a pilot study. Applied Nursing Research, 29, 122-124.

Francis, N.A., Phillips, R., Wood, F., Hood, K., Simpson, S. & Butler, C.C. (2013). Parents' and clinicians' views of an interactive booklet about respiratory tract infections in children: A qualitative process evaluation of the EQUIP randomized controlled trial. BMC Family Practice, 14, 1-10.

Freed, E., Long, D., Rodriguez, T., Franks, P., Kravitz, R.L., & Jerant, A. (2013). The effects of two health information texts on patient recognition memory: A randomized controlled trial. Patient Education and Counseling, 92(2), 260-265.

Gakumo, C., Enah, C., Vance, D., Sahinoglu, E., Raper, J. (2015). “Keep it simple”: older African Americans’ preferences for a health literacy intervention in HIV. Patient Preference and Adherence, 9, 217-223.

Gronning, K., Skomsvoll, J.F., Rannestad, T., & Steinsbekk, A. (2012). The Effect of an educational programme consisting of group and individual education for patients with polyarthritis: A randomized controlled trial. Patient Education and Counseling, 88, 113-120.

Kheirn, N., Awaisu, A., Radoui, A., El Badawi, A., Jean, L., & Dowse, R. (2014). Development and evaluation of pictograms on medication labels for patients with limited literacy skills in a culturally diverse multiethnic population. Research in Social and Administrative Pharmacy, 10(5), 720-730.

Kuntz, J.L., Safford, M.M., Singh, J.A., Phansalkar, S., Slight, S.P., & Her, Q.L. (2014). Patient-centered interventions to improve medication management and adherence: A qualitative review of the research findings. Patient Education and Counseling, 97, 310-326.

Lo, S., Hayter, M., Hsu, M., Lin, S., & Lin, S. (2010). The effectiveness of multimedia learning education programs on knowledge, anxiety and pressure garment compliance in patients undergoing burns rehabilitation in Taiwan: An experimental study. Journal of Clinical Nursing, 19(1), 129-137.

Lorig, K., Ritter, P.L., Moreland, C., & Laurent, D.D. (2015). Can a box of mailed materials achieve the triple aims of health care? The mailed chronic disease self-management tool kit study. Health Promot Pract, 16(5), 765-774. http://doi.org/10.1177/1524839915571633

Marini, B.L., Funk, K., Kraft, M.D., Fong, J.M., Naanos, R., & Stout, S.M. (2014). The effects of an informational video on patient knowledge, satisfaction and compliance with venous thromboembolism prophylaxis: A pilot study. Patient Education and Counseling, 96, 264-267.

Mersal, F., Mahday, N., & Mersal, N. (2012). Efficiency of web-based education versus counseling on diabetic patients' outcomes. Life Science Journal-Acta Zhengzhou University Overseas Edition, 9(3), 912-926.

Neuenschwander, L., Abbott, A., & Mobley, A.R. (2013). Comparison of a web-based versus in-person nutrition education program for low-income adults. A Journal of the Academy of Nutrition & Dietetics, 113(1), 120-126.

Salzwedel, C., Petersen, C., Blanc, I., Koch, U., Goetz, A.E, & Schuster, M. (2008). The effect of detailed, video-assisted anesthesia risk education on patient anxiety and the duration of the pre-anesthetic interview: A randomized controlled trial. Anesthesia & Analgesia, 106(1), 202-209. http://doi.org/10.1213/01.ane.0000287665.96156.72

Savage, K., Arif, S., Smoke, M., & Farrell, T. (2015). Patient education in radiation therapy: To teach or not to teach--that is the question? Journal of Medical Imaging and Radiation Sciences, 46(S1), S2-S30.

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LIST 26

Carpenter, D., Blalock, S., Sayner, R., Muir, K., Robin, A., Hartnett, M., Giangiacomo, A., Tudor, G., & Sleath, B. (2016). Communication predicts medication self-efficacy in glaucoma patients. Optometry and Vision Science: Official Publication of the American Academy of Optometry, 93(7), 731-737.

Charlson, M., Wells, M., Peterson, J., Boutin-Foster, C., Ogedegbe, G., Mancuso, C., Hollenberg, J., Allegrante, J., Jobe, J., &, Isen, A. (2014). Mediators and moderators of behavior change in patients with chronic cardiopulmonary disease: The impact of positive affect and self-affirmation. Translational Behavioral Medicine, 4(1), 7-17.

Halterman, J., Riekert, K., Bayer, A., Fagnano, M., Tremblay, P., Blaakman, S., & Borrelli, B. (2011). A pilot study to enhance preventive asthma care among urban adolescents with asthma. Journal of Asthma, 48(5), 523-530.

Harris, D., Nielsen, D., Densley, A., Caldwell, M., Muhlestein, J. & Bradshaw, D. (2014). Sleep CPAP compliance ≥ 4 hours per night in the CPAP utilization development from directed learning, education and supervision (CUDDLES) study. SLEEP 37, A119-A120.

Kambhampati, S., Ashvetiya, T., Stone, N., Blumenthal, R., & Martin, S. (2016). Shared decision-making and patient empowerment in preventive cardiology. Current Cardiology Reports, 18(49), 1-7.

Laslett, L., Lynch, J., Sullivan, T., & McNeil, J. (2011). Osteoporosis education improves osteoporosis knowledge and dietary calcium: Comparison of a 4-week and a one-session education course. International Journal of Rheumatic Diseases, 14(3), 239-247.

Lopez, L.M., Hiller, J.E., & Grimes, D.A. (2010). Postpartum education for contraception: A systematic review. Obstetrical and Gynecological Survey, 65(5), 325-331.

Martinez-Rico, S., Lizaur-Utrilla, A., Sebastia-Forcada, E., Vizcaya-Moreno, M.F., & de Juan-Herrero, J. (2018). The impact of a phone assistance nursing program on adherence to home exercises and final outcomes in patients who underwent shoulder instability surgery: A randomized controlled study. Orthopaedic Nursing, 37(6), 372-378.

Naik, A., Teal, C., Rodriguez, E., & Haidet, P. (2011). Knowing the ABCs: A comparative effectiveness study of two methods of diabetes education. Patient Education and Counseling, 85(3), 383-385.

Neto, B., Jennings, F., Ohashi, C., Silva, P., & Natour, J. (2009). Evaluation of the efficacy of an educational program for rheumatoid arthritis patients. Clinical and Experimental Rheumatology, 27(1), 28-34.

Press, V., Arora, V., Shah, L., Lewis, S., Charbeneau, J., Naureckas, E. & Krishnan, J. (2012). Comparative effectiveness of hospital-based educational interventions for patients with COPD or asthma. Journal of General Internal Medicine, 27, S144-S145.

Saint, S., Harrod, M., Fowler, K., & Houchens, N. (2017). How exemplary teaching physicians interact with hospitalized patients. Journal of Hospital Medicine, 12(12), 974-978.

Shetty, F., & Gupta, R. (2013). Improved MDI inhaler technique observed in adult asthma patients with Web based education. European Respiratory Journal, 42.

Tang, T.S., Funnell, M.M., Brown, M., & Kurlander, J. (2010). Self-management support in "real-world" settings: An empowerment-based intervention. Patient Education and Counseling, 79, 178-184.

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LIST 27

Rikard, R., Thompson, M.S., Head, R., McNeil, & White, C. (2012). Problem posing and cultural tailoring: developing an HIV/AIDS health literacy toolkit with the African American community. Health Promotion Practice, 13(5), 626-636.

Slyer, J.T., & Ferrara, L.R. (2013). The effectiveness of group visits for patients with heart failure on knowledge, quality of life, self-care, and readmissions: A systematic review protocol. JBI Libr Syst Rev, 11(7), 58-81.

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LIST 28

Dickson, V.V., & Riegel, B. (2009). Are we teaching what patients need to know? Building skills in heart failure self-care. Heart & Lung, 38(3), 253-261.

Dunn, P. (2017). Enhancing informal patient education in nursing practice: A review of the literature. Journal of Nursing Education and Practice, 7(2). 18-24.

Hesso, I., Gebara, S., & Kayyali, R. (2016). Impact of community pharmacists in COPD management: Inhalation technique and medication adherence. Respiratory Medicine, 118, 22-30.

Lundahl B., Moleni, T., Burke, B.L., Butters, R., Tollefson, D., Butler, C., & Rollnick, S. (2013). Motivational interviewing in medical care settings: A systematic review and meta-analysis of randomized controlled trials. Patient Education and Counseling, 93(2), 157-168.

Naik, A., Teal, C., Rodriguez, E., & Haidet, P. (2011). Knowing the ABCs: A comparative effectiveness study of two methods of diabetes education. Patient Education and Counseling, 85(3), 383-38.

Martinez-Rico, S., Lizaur-Utrilla, A., Sebastia-Forcada, E., Vizcaya-Moreno, M.F. & Juan-Herrero. (2018). The impact of a phone assistance nursing program on adherence to home exercises and final outcomes in patients who underwent shoulder instability surgery A randomized controlled study. Orthopaedic Nursing, 37(6), 372-378.

Shetty, F., & Gupta, R. (2013). Improved MDI inhaler technique observed in adult asthma patients with Web based education. European Respiratory Journal, 42.

Sunaert, P., Vandekerckhove, M., Bastiaens, H., Feyen, L., Vanden Bussche, P., De Maeseneer, J., De Sutter, A., & Willems, S. (2011). Why do GPs hesitate to refer diabetes patients to a self-management education program: A qualitative study. BMC Family Practice, 12(1), 94-104. http://www.biomedcentral.com/1471-2296/12/94

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LIST 29

Bastiaens, H., Sunaert, P., Wens, J., Sabbe, B., Jenkins, L., Nobels, F., Snauwaert, B., & Van Rouen, P. (2009). Supporting diabetes self-management in primary care: Pilot study of a group-based programme focusing on diet and exercise. Primary Care Diabetes, 3, 103-109.

Cameron, J., Worrall-Carter, L., Page, K., & Stewart, S. (2010). Self-care behaviours and heart failure: Does experience with symptoms really make a difference? European Journal of Cardiovascular Nursing, 9, 92-100.

Cutilli, C.C., & Schaefer, C.T. (2011). Case studies in geriatric health literacy. Orthopedic Nursing, 30(4). http://doi.org/10.1097/NOR.Ob013e3182247

Dickson, V.V., & Riegel, B. (2009). Are we teaching what patients need to know? Building skills in heart failure self-care. Heart & Lung, 38(3), 253-261.

Gibson, P.G., Powell, H., Wilson, A., Abramson, M.J., Haywood, P., Bauman, A., Hensley, M.J., Walters, E.H., & Roberts, JJ.L. (2002). Self-management education and regular practitioner review for adults with asthma. Cochrane Database of Systematic Reviews, Issue 3.

Hibbard, J.H. (2017). Patient activation and the use of information to support informed health decisions. Patient Education and Counseling, 100, 5-7.

Naik, A., Teal, C., Rodriguez, E., & Haidet, P. (2011). Knowing the ABCs: A comparative effectiveness study of two methods of diabetes education. Patient Education and Counseling, 85(3), 383-385.

Pinnock H. (2015) Supported self-management for asthma. Breathe, 11(2), 99-110.

Ring, N., Jepson, R., Pinnock, H., Wilson, C., Hoskins, G., Wyke, S., & Sheikh, A. (2012). Developing novel evidence-based interventions to promote asthma action plan use: A cross-study synthesis of evidence from randomised controlled trials and qualitative studies. Trials, 13.

Wolever, R., Dreusicke, M., Fikkan, J., Hawkins, T.V., Yeung, S., Wakefield, J., Duda, L., Flowers, P., Cook, C., & Skinner, E. (2010). Integrative health coaching for patients with type 2 diabetes: A randomized clinical trial. Diabetes Educator, 36(4), 629-639. https://doi.org/10.1177/0145721710371523

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LIST 30

Adams, R.J. (2010). Improving health outcomes with better patient understanding and education. Risk Management and Healthcare Policy, 3, 61-72.

Allen, J.D., Othus, M.K.D., Hart, A., Tom, L., Li, Y., Berry, D., & Bowen, D. (2010). A randomized trial of a computer-tailored decision aid to improve prostate cancer screening decisions: Results from the Take the Wheel trial. Cancer, Epidemiology, Biomarkers & Prevention, 19(9), 2172-2186. doi:10.1158/1055-9965.EPI-09-0410

Armstrong, A., Kim, R., Idriss, N., Larsen, L., & Lio, P. (2011). Online video improves clinical outcomes in adults with atopic dermatitis: A randomized controlled trial. Journal of the American Academy of Dermatology, 64(3), 502-507.

Athilinga, P., Osorio, R.E., Kaplan, H., Oliver, D., O’neachtain, T., & Rogal, P. (2016). Embedding patient education in mobile platform for patients with heart failure (theory based development & beta testing). CIN-Computers Informatics Nursing, 34(2), 92-98.

Barros, I., Alcântara, T., Mesquita, A.R., Santos, A.C., Paixão, F.P. & Lyra, D.P. (2014). The use of pictograms in the health care: A literature review. Research in Social and Administrative Pharmacy, 10, 704-719.

Calle-Bustos, A.M., Juan, M.C., GarcõÂa- GarcõÂa, I., & Abad, F. (2017). An augmented reality game to support therapeutic education for children with diabetes. PLoS ONE, 12(9), e0184645. https://doi.org/10.1371/journal.pone.0184645

Cangelosi, P.M., & Sorrell, J.M. (2008). Storytelling as and educational strategy for older adults with chronic illness. Journal of Psychological Nursing, 46(7), 19-22.

Chan, H., Dai, Y., & Hou, I. (2016). Evaluation of a tablet-based instruction of breathing technique in patients with COPD. International Journal of Medical Informatics, 94, 263-27.

Conn, V., Ruppar, T., Maithe, E.R., Cooper, P., & Enriquez, M. (2016). Patient-Centered Outcomes of Medication Adherence Interventions: Systematic Review and Meta-Analysis. Value in Health, 19(2), 277-285.

Dickson, V.V., & Riegel, B. (2009). Are we teaching what patients need to know? Building skills in heart failure self-care. Heart & Lung, 38(3), 253-261.

Dontje, K., Kelly-Blake K., Olomu A., Rothert M., Dwamena F., Henry R., Rovner D., & Holmes-Rovner M. (2013). Nurse-led group visits support shared decision-making in stable coronary artery disease. Journal of Cardiovascular Nursing, 28(3), 269-276.

Dowse, R., Ramela, T., & Browne, S.H. (2011). Medication information an illustrated leaflet containing antiretroviral information targeted for low-literate readers: Development and evaluation. Patient Education and Counseling, 85, 508–515.

Eddaiki, A. (2015). From compliance to concordance in orthodontic treatment- development of a patient decision aid for children considering fixed orthodontic appliance treatment. [Doctoral dissertation, The University of Sheffield].

Engers, A.J., Jellema, P., Wensing, M., van der Windt, D.A., Grol, R., van Tulder, M.W. (2008). Individual patient education for low back pain. Cochrane Database of Systematic Reviews. https://doi.org/10.1002/14651858.CD004057.pub3

Friedman, A., Cosby, R., Boyko, S., Hatton-Bauer, J., & Turnbull, G. (2011). Effective teaching strategies and methods of delivery for patient education: A systematic review and practice guideline recommendations. Journal of Cancer Education, 26 (1), 12-21.

Halley, M.C., Rendle, K.A.S., Gillespie, K.A., Stanley, K.M., & Frost, D.L. (2015). An exploratory mixed-methods crossover study comparing DVD vs. web-based patient decision support in three conditions: The importance of patient perspectives. Health Expectations, 18(6), 2880-2891.

Harris, M., Smith, B., & Veale, A. (2005). Printed patient education interventions to facilitate shared management of chronic disease: A literature review. Internal Medicine Journal, 35, 711-716.

Heller, L., Parker, P.A., Youssef, A., & Miller, M.J. (2008). Interactive digital education aid in breast reconstruction. Plastic and Reconstructive Surgery, 122(3), 717-724. https://doi.org/https://dx.doi.org/10.1097/PRS.0b013e318180ed06

Hill, B., Perri-Moore, S., Kuang, J., Bray, B., Ngo, L., Doig, A., & Zeng-Treitler, Q. (2016). Automated pictographic illustration of discharge instructions with Glyph: Impact on patient recall and satisfaction. Journal of the American Medical

Informatics Association, 23(6), 1136-1142.

Hill-Briggs, F., Schumann, K.P., & Dike, O. (2012). Five-step methodology for evaluation and adaptation of print patient health information to meet the <5th grade readability criterion. Medical Care, 50(4), 294-301.

Huda, W., Hudani, Z., Sahr, W., Mercer, K., & Grindrod, K. (2016). A systematic review of interventions to improve medication information for low health literate populations. Science Direct: Research in Social and Administrative Pharmacy, 12, 830-864.

Jafari, J., Moonaghi, H.K., Zary, N., & Masiello, I. (2016). Exploring educational needs and design aspects of internet-enabled patient education for persons with diabetes: A qualitative interview study. BMJ Open, 6(e013282), 1-7. https://doi:10.1136/bmjopen-2016-013282

Johnson, A., & Sanford, J. (2005). Written and verbal information versus verbal information only for patients being discharged from acute hospital settings to home: A systematic review. Health Education Research, 20(4), 423-429.

Kakinuma, A., Nagatani, H., Otake, H., Mizuno, J., & Nakata, Y. (2011). The effects of short interactive animation video information on pre-anesthetic anxiety, knowledge, and interview time: A randomized controlled trial. Anesth Analg, 112(6), 1314-1318.

Kraschnewski, J.L., Chuang, C.H., Poole, E.S., Peyton, T., Blubaugh, I., Pauli, J., Feher, A., & Madhu, R. (2014). Paging "Dr. Google": Does technology fill the gap created by the prenatal care visit structure? Qualitative focus group study with pregnant women. Journal of Medical Internet Research, 16(6), e147. http://jmir.org/2014/6/e147

LeBlanc, A., Herrin, J., Willams, M., Inselman, J.W., Branda, M.E., Shah, N.D.,…Montori, V.M. (2015) Shared decision making for antidepressants in primary care: a cluster randomized trial. JAMA Internal Medicine, 175(11), 1761-1770.

Lo, S., Hayter, M., Hsu, M., & Lin, S. (2010). The effectiveness of multimedia learning education programs on knowledge, anxiety and pressure garment compliance in patients undergoing burns rehabilitation in Taiwan: An experimental study. Journal of Clinical Nursing, 19(1-2), 129-137.

Logsdon, M., Davis, D., Eckert, D., Smith, F., Stikes, R., Rushton, J., Myers, J., Capps J., & Sparks, K. (2015). Feasibility of two educational methods for teaching new mothers: A pilot study. Interactive Journal of Medical Research, 4(4), e20.

Marini, B.L., Funk, K., Kraft, M.D., Fong, J.M., Naanos, R., Stout, S.M., & Wagner, D. (2014). The effects of an informational video on patient knowledge, satisfaction and compliance with venous thromboembolism prophylaxis: a pilot study. Patient Education and Counseling, 96(2), 264-267.

Mavri, A., Ostasevski, F.N., Kramaric, A., Kosmelj, K. (2015). New educational approach for patients on warfarin improves knowledge and therapy control. Wiener Klinische Wochenschrift, 127(11-12), 472-476.

McCormack, L., Lefebvre, C.R., Bann, C., Taylor, O., & Rausch P. (2016) Consumer understanding, preferences, and responses to different versions of drug safety messages in the United States: A randomized controlled trial. Drug Safety, 39(2), 171-184.

Meng, W., Woodrick, N.M., Arora, V.M., Farnan, J.M., & Press, V.G. (2017). Developing a virtual teach-to-goal: Inhaler technique learning module: A mixed methods approach. Journal of Allergy and Clinical Immunology: In Practice, 5(6),1728-1736. https://doi.org/10.1016/j.jaip.2017.04.032

Miller, D.P., Weaver, K., Case, D., Babcock, D.P., Lawler, D., Denizard-Thompson, N., Pignone, M.P., & Spangler, J.G. (2016) Usability of a novel mhealth ipad application by vulnerable populations. JMIR Mheallth Uhealth, 5(4), e43.

Mirk, S., & Wegrzyn, N. (2017). Apps for Health-Related Education in Pharmacy Practice: Needs Assessment Survey Among Patients Within a Large Metropolitan Area. JMIR Research Protocols, 6(7), e133.

Mohamadirizi, S., Fahami, F., & Bahadoran, P. (2014). Iranian comparison of the effect of multimedia and illustrated booklet educational methods on women's knowledge of prenatal care. Journal of Nursing and Midwifery Research, 19(2), 127-131.

Naik, A., Teal, C., Rodriguez, E., & Haidet, P. (2011), Knowing the ABCs: A comparative effectiveness study of two methods of diabetes education. Patient Education and Counseling, 85(3), 383-389.

Neuenschwander, L., Abbott, A., Mobley, A. (2013). Comparison of a web-based vs in-person nutrition education program for low-income adults. Journal of the Academy of Nutrition & Dietetics, 113(1), 120-126.

Pitts, A., Faucher, M.A., & Spencer, R. (2015). Incorporating breastfeeding education into prenatal care. Breastfeeding Medicine, 10(2), 118-123. https://doi.org/10.1089/bfm.2014.0034

Ranjita Misra, R., Lambert, L., Vera, D., Mangaraj, A., Khanna, S.R., & Sen, C.K. Assessing adult learning preference for successful wound care in a comprehensive wound center. (April 17-20, 2010). Annual Meeting of the Wound Healing Society SAWC/WHS Joint Meeting. Gaylord Palms Hotel and Convention Center, Orlando, FL.

Rosas, L., Trujillo, C., Camacho, J., Madrigal, D., Bradman, A., & Eskenazi, B. (2014). Acceptability of health information technology aimed at environmental health education in a prenatal clinic. Patient Education and Counseling, 97(2), 244-247.

Rosdahl, J.A., Swamy, L., Stinnett, S., & Muir, K.W. (2014). Patient education preferences in ophthalmic care. Patient Preference and Adherence, 8, 565-574.

Ryan, L., Logsdon, M., McGill, S., Stikes, R., Senior, B., Helinger, B., Small, B., & Davis, D. (2014). Evaluation of printed health education materials for use by low-education families. Journal of Nursing Scholarship, 46(4), 218-228.

Sahyouni, R., Mahmoodi, A., Mahmoodi, A., Huang, M., Tran, D.K., & Chen, J.W. (2017). Interactive eBooks in educating patients and their families about head injury regardless of age. Clinical Neurology and Neurosurgery, 156, 41-47. https://doi.org/10.1016/j.clineuro.2017.03.003

Saint, S., Harrod, M., Fowler, K., & Houchens, N. (2017). How exemplary teaching physicians interact with hospitalized patients. Journal of Hospital Medicine, 12(12), 974-978.

Samuels-Kalow, M.E., Stack, A.M., & Porter, S.C. (2013). Parental language and dosing errors after discharge from the pediatric emergency department. Pediatric Emergency Care, 29(9), 1-12.

Schenker, Y., Fernandez, A., Sudore, R., & Schillinger, D. (2011). Interventions to improve patient comprehension in informed consent for medical and surgical procedures: A systematic review. Medical Decision Making: An International Journal of the Society for Medical Decision Making, 31(1), 151–173. https://doi.org/https://dx.doi.org/10.1177/0272989X10364247

Schooley, B., San Nicolas-Rocca, T., Burkhard, R. (2015). Patient-provider communications in outpatient clinic settings: A clinic-based evaluation of mobile device and multimedia mediated communications for patient education. JMIR mHealth uHealth, 3(1), e2. http://doi:org/10.2196/mhealth.3732T23

Sepucha, K., Atlas, S.J., Chang, Y., Dorrwachter, J., Freiberg, A., Mangla, M.,...Cha, T. (2017). Patient decision aids improve decision quality and patient experience and reduce surgical rates in routine orthopaedic care: A prospective cohort. Journal of Bone & Joint Surgery, American, 99(15), 1253-1260.

Shetty, F., & Gupta, R. (2013). Improved MDI inhaler technique observed in adult asthma patients with Web based education. European Respiratory Journal, 42.

Smith, M., & Wallace, L. (2013). Reducing drug self-injection errors: A randomized trial comparing a "standard" versus "plain language" version of patient instructions for use. Research in Social and Administrative Pharmacy, 9(5), 621-625.

Sorrell, J.T., McNeil, D.W., Gochenour, L.L., & Jackson, C.R. (2009) Evidence based patient education: Knowledge transfer to endodontic patients. Journal of Dental Education, 73(11), 1293-1305.

Stewart-Lord, A., Brown, M., Noor, S., Cook, J., & Jallow, O. (2016). The utilisation of virtual images in patient information giving sessions for prostate cancer patients prior to radiotherapy. Radiography, 22(4), 269-273.

Suhling, H., Rademacher, J., Zinowsky, I., Fuge, J., Greer, M., Warnecke, G., Smits, J., Bertram, A., Haverich, A., Welte, T., & Gottlieb, J. (2014). Conventional vs. tablet computer-based patient education following lung transplantation: A randomized controlled trial. PloS ONE, 9(6), e90828.

Tuong, W., Wang, A., & Armstrong, A. (2015). Comparing the effectiveness of automated online counseling to standard web-based education on improving acne knowledge: A randomized controlled trial. American Journal of Clinical Dermatology, 16(1), 55-60.

Wallace, A.S., Seligman, H.K., Davis, T.C., Schillinger, D., Arnold, C.L., Bryant-Shilliday, B., Freburger, J.K., & DeWalt, D.A. (2009). Literacy-appropriate educational materials and brief counseling improve diabetes self-management. Patient Education and Counseling, 75, 328-333.

Wilson, E., Park, D., Curtis, L., Cameron, K., Clayman, M., Makoul, G., vom Eigen, K., & Wolf, M. (2010). Media and memory: The efficacy of video and print materials for promoting patient education about asthma. Patient Education and Counseling, 80, 393-398.

Wolever, R.Q., Dreusicke, M., Fikkan, J., Hawkins, T.V., Yeung, S., Wakefield, J., Skinner, E. (2010). Integrative health coaching for patients with type 2 diabetes: A randomized clinical trial. Diabetes Educator, 36(4), 629-639. https://doi.org/10.1177/0145721710371523

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LIST 31

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LIST 32

Akritidou, S., Husted, G., Kazakos, K., & Olesen, K. (2017). The effect of using interactive communication tools in adults with type-2 diabetes. Nursing Reports, 7 (1), 6155.

Varming, A.R., Kasper, O., & Willaing, I. (2018) Empowerment, motivation, and medical adherence (EMMA)–results of an RCT in patients with poorly regulated type 2 diabetes. Diabetes, 67(1), 875-P.

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LIST 33

Pals-Regitze, A.S., Olesen, K., & Willaing, I. (2016). What does theory-driven evaluation add to the analysis of self-reported outcomes of diabetes education? A comparative realist evaluation of a participatory patient education approach. Patient Education and Counseling, 99(6), 995-1001.
https://doi.org/10.1016/j.pec.2016.01.006

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LIST 34

Gassaway, J., Anziano, P., Young, T., & Peterson, B. (2016). Peer-supported patient education approaches improve outcomes: Interrupted time series design. Journal of Spinal Cord Medicine, 39(5), 544-582.

Lorig, K., Ritter, P.L., Moreland, C., & Laurent, D.D. (2015). Can a box of mailed materials achieve the triple aims of health care? The mailed chronic disease self-management tool kit study. Health Promot Pract, 16(5), 765-774. https://doi.org/10.1177/1524839915571633

Risendal, B., Dwyer, A., Seidel, R., Lorig, K., Katzenmeyer, C., Coombs, L., Kellar-Guenther, W.L., Franco, A., & Ory, M. (2014). Adaptation of the chronic disease self-management program for cancer survivors: Feasibility, acceptability, and lessons for implementation. Journal Cancer of Education, 29, 762-771.

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LIST 35

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LIST 36

Kivela, K., Elo, S., Kyngas, H., & Kaariainen, M. (2014). The effects of health coaching on adult patients with chronic disease: A systematic review. Patient Education and Counseling, 97, 147-157.

Plain Language Action and Information Network (PLAIN). United States of America Government. https://www.plainlanguage.gov/

Smith, M., & Wallace, L. (2013). Reducing drug self-injection errors: A randomized trial comparing a "standard" versus "plain language" version of patient instructions for use. Research in Social and Administrative Pharmacy, 9(5), 621-625.

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Implementation References

LIST 37

Brunk, D., Taylor, A., Williams, I., Cox, D., & Clark, M. (2017). A culturally appropriate self-management program for Hispanic adults with type 2 diabetes and low health literacy skills. Journal of Transcultural Nursing, 28(2), 187-194.

Coffman, M.J., Ferguson, B.L., Steinman, L., Talbot, L.A., & Dunbar-Jacob, J. (2012). A health education pilot for Latina women with diabetes. Clinical Nursing Research, 22(1), 70-81.

Dickson, V., Chyun, D., Caridi, C., Gregory, J.K., & Katz, S. (2016), Low literacy self-care management patient education for a multi-lingual heart failure population: Results of a Pilot Study. Applied Nursing Research, 29, 122-124. https://doi.org/10.1016/j.apnr.2015.06.002

Freed, E., Long, D., Rodriguez, T., Franks, P., Kravitz, R.L., & Jerant, A. (2013). The effects of two health information texts on patient recognition memory: A randomized controlled trial. Patient Education and Counseling, 92(2), 260-265.

Plain Language Action and Information Network (PLAIN). United States of America Government. https://www.plainlanguage.gov/

Shetty. F., & Gupta, R. (2013). Improved MDI inhaler technique observed in adult asthma patients with Web based education. European Respiratory Journal, 42.

Smith, M., & Wallace, L. (2013). Reducing drug self-injection errors: A randomized trial comparing a "standard" versus "plain language" version of patient instructions for use. Research in Social and Administrative Pharmacy, 9(5), 621-625.

Sudore, L.R., & Schillinger, D. (2009). Interventions to improve care for patients with limited health literacy. Journal of Clinical Outcomes Management, 16(1), 20-29. https://www.scopus.com/inward/record.uri?eid=2-s2.0-61449250748&partnerID=40&md5=4f938747e87edfa9694f41701e2c9dde

Yin, H.S., Gupta, R.S., Mendelsohn, A.L., Dreyer, B., van Schaick, L., Brown, C.R., Encalada, K., Sanchez, D.C., Warren, C.M., & Tomopoulos, S. (2017) Use of a low-literacy written action plan to improve parent understanding of pediatric asthma management: A randomized controlled study, Journal of Asthma, (54)9, 919-929.

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LIST 38

Dickson, V., Chyun, D., Caridi, C., Gregory, J.K., & Katz, S. (2016). Low literacy self-care management patient education for a multi-lingual heart failure population: Results of a Pilot Study. Applied Nursing Research, 29, 122-124. https://doi.org/10.1016/j.apnr.2015.06.002

Halterman, J., Riekert, K., Bayer, A., Fagnano, M., Tremblay, P., Blaakman, S., & Borrelli, B. (2011) A pilot study to enhance preventive asthma care among urban adolescents with asthma. Journal of Asthma, 48(5), 523-530.

Kambhampati, S., Ashvetiya, T., Stone, N., Blumenthal, R., & Martin S. (2016). Shared decision-making and patient empowerment in preventive cardiology. Current Cardiology Reports, 18(49), 1-7.

Kealey, G.P., Dhungel, V., Wideroff, M.J., Liao, J., Choi, K., Skeet, D.A., & Pitcher, G. (2015). Patient education and recall regarding post splenectomy immunizations. Journal of Surgical Research, 199, 580-585.

Portnoy, D.B., Roter, D., & Erby, L.H. (2010). The role of numeracy on client knowledge in BRCA genetic counseling. Patient Education and Counseling. 81,131-136.

Ring, N., Jepson, R., Pinnock, H., Wilson, C., Hoskins, G., Wyke, S., & Sheikh, A. (2012). Developing novel evidence-based interventions to promote asthma action plan use: A cross-study synthesis of evidence from randomised controlled trials and qualitative studies. Trials, 13, 216.

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LIST 39

Carpenter, D., Blalock, S., Sayner, R., Muir, K., Robin, A., Hartnett, M., Giangiacomo A., Tudor, G., Sleath, B. (2016). Communication predicts medication self-efficacy in glaucoma patients. Optometry and Vision Science: Official Publication of the American Academy of Optometry, 93(7), 731-737.

Kakinuma, A., Nagatani, H., Otake, H., Mizuno, J., & NakataY. (2011). The effects of short interactive animation video information on pre-anesthetic anxiety, knowledge, and interview time: A randomized controlled trial. Anesth Analg, 112(6), 1314-1318.

Rafi, F., Shahpoorian, F., Azarbaad, M. (2008). The reality of learning self-care needs during hospitalization: patients’ and nurses’ perceptions. Self-Care, Dependent-Care & Nursing, 16(2), 34-39.

Sookhoo, D., Pellowe, C., Derham, C. (2013). The experiences of heart failure patients following their participation in self-management patient education programmes: A systematic review. JBI Libr Syst Rev, 11(2), 236-280.

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LIST 40

Brunk, D., Taylor, A., Williams, I., Cox, D., & Clark, M. (2017). A culturally appropriate self-management program for hispanic adults with type 2 diabetes and low health literacy skills. Journal of Transcultural Nursing, 28(2), 187-194.

Coffman, M.J. (2012). A health education pilot for Latina women with diabetes. Clinical Nursing Research, 22(1).

Dickson, V., Chyun, D., Caridi, C., Gregory, J.K., Katz, S. (2016), low literacy self-care management patient education for a multi-lingual heart failure population: Results of a pilot study. Applied Nursing Research, 29, 122-124. https://doi.org/10.1016/j.apnr.2015.06.002

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LIST 41

Kambhampati, S., Ashvetiya, T., Stone, N., Blumenthal, R., & Martin, S. (2016). Shared decision-making and patient empowerment in preventive cardiology. Current Cardiology Reports, 18(49), 1-7.

Rosenfeld, L., Rudd, R., Emmons, K., Acevedo-García, D., Martin, L., & Buka, S. (2011) Beyond reading alone: The relationship between aural literacy and asthma management. Patient Education and Counseling, 82(1), 110-116.

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LIST 42

Engel, K.G., Heisler, M., Smith, D.M., Robinson, C.H. Forman, J.H., & Ubel, P. A. (2009). Patient comprehension of emergency department care and instructions: Are patients aware of when they do not understand? Annals of Emergency Medicine, 53(4), 454-461.

Griffey R.T., Shin, N., Jones, S., & Nnenna, A., Gross, M., Kinsella, Y.,…Kaphingst, K.A. (2015). The impact of teach-back on comprehension of discharge instructions among emergency patients with limited health literacy: A randomized, controlled study. Journal of Communication in Healthcare, 8(1), 10-21.

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LIST 43

Harris, D., Nielsen, D., Densley, A., Caldwell, M., Muhlestein, J., & Bradshaw, D. (2014). Sleep CPAP compliance ≥ 4 hours per night in the CPAP utilization development from directed learning, education and supervision (CUDDLES) study. The 28th Annual Meeting of the Associated Professional Sleep Societies, A joint meeting of the American Academy of Sleep Medicine and the Sleep Research Society, 37, A119-A120.

Kambhampati, S., Ashvetiya, T., Stone, N., Blumenthal, R., & Martin, S. (2016). Shared decision-making and patient empowerment in preventive cardiology. Current Cardiology Reports, 18(49), 1-7.

Press, V., Arora, V., Shah, L., Lewis, S., Charbeneau, J., Naureckas, E., & Krishnan, J. (2012) Comparative effectiveness of hospital-based educational interventions for patients with COPD or asthma. Journal of General Internal Medicine, 27, S144-S145.

Shetty, F., & Gupta, R. (2013). Improved MDI inhaler technique observed in adult asthma patients with Web based education. European Respiratory Journal, 42.

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LIST 44

Arthurs, G., Simpson, J., Brown, A., Kyaw, O., Shyrier, S., & Concert, C.M. (2015). The effectiveness of therapeutic patient education on adherence to oral anti-cancer medicines in adult cancer patients in ambulatory care settings: A systematic review. JBI Database of Systematic Reviews and Implementation Reports, 13(5), 244-292.

Dontje, K., Kelly-Blake, K., Olomu, A., Rothert, M., Dwanena, F., Henry, R., Rovner, D., & Holmes-Rovner, M. (2013). Nurse-led group visits support shared decision-making in stable coronary artery disease. Journal of Cardiovascular Nursing, 28(38), 269-276.

Kakinuma, A., Nagatani, H., Otake, H., Mizuno, J., & Nakata, Y. (2011). The effects of short interactive animation video information on preanesthetic anxiety, knowledge, and interview time: A randomized controlled trial. Anesth Analg, 112(6), 1314-1318.

Neuenschwander, L., Abbot A., & Mobley, A. (2013). Comparison of a web-based vs in-person nutrition education program for low-income adults. Journal of the Academy of Nutrition & Dietetics, 113(1), 120-126.

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LIST 45

Carpenter, D., Blalock, S., Sayner, R., Muir, K., Robin, A., Hartnett, M., Giangiacomo, A., Tudor, G., & Sleath, B. (2016). Communication predicts medication self-efficacy in glaucoma patients. Optometry and Vision science: Official publication of the American Academy of Optometry, 93(7), 731-737.

Schafer, J.J., Naples, J.G., Pizzi, L.T., & DeSimone Jr., J.A. (2015). The effects of a pharmacist-delivered patient education programme on retention in human Immunodeficiency virus care: A pilot study. Journal of Pharmaceutical Health Services Research, 6(2), 83-89.

Schenker, Y., Fernandez, A., Sudore, R., & Schillinger, D. (2011). Interventions to improve patient comprehension in informed consent for medical and surgical procedures: a systematic review. Medical Decision Making: An International Journal of the Society for Medical Decision Making, 31(1), 151-173. https://doi.org/https://dx.doi.org/10.1177/0272989X10364247

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LIST 46

Ford, C.A., Cheek, C., Culhane J., Fishman, J., Mathew, L., Salek, E.D. & Jaccard, J. (2016). Parent and adolescent interest in receiving adolescent health communication information from primary care clinicians. Journal of Adolescent Health, 59, 154-161.

Freed, E., Long, D., Rodriguez, T., Franks, P., Kravitz, R.L., & Jerant, A. (2013). The effects of two health information texts on patient recognition memory: A randomized controlled trial. Patient Education and Counseling, 92(2), 260-265.

Portnoy, D.B., Roter, D., & Erby, L.H. (2010). The role of numeracy on client knowledge in BRCA genetic counseling. Patient Education and Counseling. 81,131-136.

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LIST 47

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LIST 48

Dickson, V., Chyun, D., Caridi, C., Gregory, J. K., & Katz, S. (2016), Low literacy self-care management patient education for a multi-lingual heart failure population: Results of a pilot study. Applied Nursing Research, 29, 122-124.

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Evaluation References

LIST 49

Adams, R.J. (2010). Improving health outcomes with better patient understanding and education. Risk Management and Healthcare Policy, 3, 61-72.

Almkuist, K. (2017). Using teach-back method to prevent 30-day readmissions in patients with heart failure: A systematic review. MEDSURG Nursing, 26(5), 309-351.

Cutilli, C.C., & Schaefer, C.T. (2011). Case studies in geriatric health literacy. Orthopaedic Nursing, 30(4). https://doi.org/10.1097/NOR.Ob013e3182247

Dinh, H., Bonner, A., Clark, R., Ramsbotham, J., & Hines, S. (2016). The effectiveness of the teach-back method on adherence and self-management in health education for people with chronic disease: A systematic review. JBI Database System Rev Implement Rep, 14(1), 210-247.

Dunn, P. (2017). Enhancing informal patient education in nursing practice: A review of the literature. Journal of Nursing Education and Practice, 7(2). 18-24.

Glick, A.F., Farkas, J.S., Nicholson, J., Dreyer, B., Fears, M., Bandera, C.,...Yin, H.S. (2017). Parental management of discharge instructions: A systematic review. Pediatrics, 140(2), e20164-165.

Griffey, R.T., Shin, N., Jones, S., & Nnenna, A., Gross, M., Kinsella, Y.,...Kaphingst, K.A. (2015). The impact of teach-back on comprehension of discharge instructions among emergency patients with limited health literacy: A randomized, controlled study. Journal of Communication in Healthcare, 8(1), 10-21.

Hamline, M., Speier, R., Vu, P.D., Tancredi, D., Broman, A.R., Rasmussen, L.N.,…Li, S.T. (2018). Pediatrics, 142(5), 1-49.

Kemp, E.C., Floyd, M.R., McCord-Duncan, E., & Lang, F. (2008). Patients prefer the methods of "tell back collaborative inquiry" to assess understanding of medical information. Journal of American Board of Family Medicine, 21(1), 24-30.

Kripalani, S., Bengtzen, R., Henderson, L.E., & Jacobson, T.A. (2008). Clinical research in low-literacy populations: Using teach-back to assess comprehension of informed consent and privacy information. IRB: Ethics & Human Research. March-April,13-19.

Peter, D., Robinson, P., Jordan, M., Lawrence, S., Casey, K., & Salas-Lopez, D. (2015). Reducing readmissions using teach-back. Journal of Nursing Administration, 45(1), 35-42.

Schenker, Y., Fernandez, A., Sudore, R., & Schillinger, D. (2011). Interventions to improve patient comprehension in informed consent for medical and surgical procedures: a systematic review. Medical Decision Making : An International Journal of the Society for Medical Decision Making, 31(1), 151-173.
https://doi.org/https://dx.doi.org/10.1177/0272989X10364247

White, M., Garbez, R., Carroll, M., Brinker, E., & Howie-Esquivel, J. (2013). Is “teach-back” associated with knowledge retention and hospital readmission in hospitalized heart failure patients? The Journal of Cardiovascular Nursing, 28(2), 137-146. https://doi.org/https://dx.doi.org/10.1097/JCN.0b013e31824987bd

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LIST 50

Heneghan, K., Sachdeva, A.,...Davis, E. (Oct 15-17, 2009). Surgical skills patient education program. Cancer Education Conference Proceedings: Cancer Patient Education Network, American Association for Cancer Education, European Association of Cancer Education.

Nelda, N. (2010). Teaching so they hear: Using a co-created diabetes self-management education approach. Journal of the American Academy of Nurse Practitioners, 22, 316-325.

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LIST 51

Almkuist, K. (2017). Using teach-back method to prevent 30-day readmissions in patients with heart failure: A systematic review. MEDSURG Nursing, 26(5), 309-351.

Arthurs, G., Simpson, J., Brown, A., Kyaw, O., Shyrier, S., & Concert, C. (2015). The effectiveness of therapeutic patient education on adherence to oral anti-cancer medicines in adult cancer patients in ambulatory care settings: a systematic review. JBI Database of Systematic Reviews and Implementation Reports, 13(5), 244-292.

Beniwal, S., Sharma, B.B., & Singh, V. (2011). What we can say: Disease illiteracy, Journal of The Association of Physicians of India, 59.

Charlier, N., Zupancic, N., Fieuws, S., Denhaerynck, K., Zaman, B., & Moons, P. (2016). Serious games for improving knowledge and self-management in young people with chronic conditions: A systematic review and meta-analysis. Journal of the American Medical Informatics Association, 23(1), 230-239.

Davis, S.A., Carpenter, D., Cummings, D.M., Lee, C., Blalock, S.J., Scott, E., Rodebaugh, L.,...Sleath, B. (2017). Patient adoption of an internet-based diabetes medication to improve adherence: A pilot study. Patient Education and Counseling, 100, 174-178.

Finkelstein, J., & Bedra, M. (2014). Avatar-based interactive diabetes education in older adults. Journal of the American Geriatrics Society, 62, S64.

Freed, E., Long, D., Rodriguez, T., Franks, P., Kravitz, R., & Jerant, A. (2013). The effects of two health information texts on patient recognition memory: A randomized controlled trial. Patient Education and Counseling, 92(2), 260-265.

Gassaway, J., Anziano, P., Young, T., & Peterson, B. (2016). Peer-supported patient education approaches improve outcomes: An interrupted time series design. Journal of Spinal Cord Medicine, 39(5), 544-582.

Gibson, P.G., Powell, H., Wilson, A., Abramson, M.J., Haywood, P., Bauman, A., Hensley, M.J., Walters, E.H., & Roberts J.J.L. (2002). Self-management education and regular practitioner review for adults with asthma. Cochrane Database of Systematic Reviews, Issue 3.

Halley, M.C., Rendle, K.A.S., Gillespie, K.A., Stanley, K.M., & Frost, D.L. (2015). An exploratory mixed-methods crossover study comparing DVD- vs. Web-based patient decision support in three conditions: The importance of patient perspectives. Health Expectations, 18(6), 2880-2891.

Kambhampati S., Ashvetiya T., Stone N., Blumenthal R., & Martin S. (2016). Shared decision-making and patient empowerment in preventive cardiology. Current Cardiology Reports, 18(49), 1-7.

Kuntz, J., Safford, M., Singh, J., Phansalkar, S., Slight, S.P.,...Her, Q.L. (2014). Patient-centered interventions to improve medication management and adherence: A qualitative review of the research findings. Patient Education and Counseling, 97, 310-326.

Madden, M., Tomsik, P., Terchak, J., Navacruz, L., Reichsman, A., Clark, T.C., Cella, P., Weirich, S.A., Munson, M. R., & Werner, J.J. (2011). Keys to successful diabetes self-management for uninsured patients: Social support, observational learning, and turning points: A safety net providers' strategic alliance study. Journal of the National Medical Association, 103(3), 257-264.

Naik, A., Teal, C., Rodriguez, E., & Haidet, P. (2011). Knowing the ABCs: A comparative effectiveness study of two methods of diabetes education. Patient Education and Counseling, 85(3), 383-389.

Neuenschwander, L., Abbott, A., & Mobley, A. (2013). Comparison of a web-based vs in-person nutrition education program for low-income adults. Journal of the Academy of Nutrition & Dietetics, 113(1), 120-126.

Pals-Regitze, A.S., Olesen, K., & Willaing, I. (2016). What does theory-driven evaluation add to the analysis of self-reported outcomes of diabetes education?: A comparative realist evaluation of a participatory patient education approach. Patient Education and Counseling, 99, 995-1001.

Peter, D., Robinson, P., Jordan, M., Lawrence, S., Casey, K., & Salas-Lopez, D. (2015). Reducing readmissions using teach-back. Journal of Nursing Administration, 45 (1), 35-42.

Qi, B., Resnick, B., Smeltzer, S., & Bausell, B. (2011) Self-efficacy program to prevent osteoporosis among Chinese immigrants. Nursing Research, 60(6), 393-404.

Sheridan, S., Draeger, L., Pignone, M., Rimer, B., Bangdiwala, S., Cai, J., Gizlice, Z., Keyserling, T., & Simpson, R. (2014). The effect of a decision aid intervention on decision making about coronary heart disease risk reduction: Secondary analyses of a randomized trial. BMC Medical Informatics and Decision Making, 14(14).

Sleath, B., Blalock, S., Carpenter, D., Sayner, R., Muir, K., Slota, C., Lawrence, S., Giangiacomo, A., Hartnett, M., Tudor, G., Goldsmith, J., & Robin, A. (2015). Ophthalmologist-patient communication, self-efficacy, and glaucoma medication adherence. Ophthalmology, 122(4), 748-754.

Slyer, J., & Ferrara, L. (2013). The effectiveness of group visits for patients with heart failure on knowledge, quality of life, self-care, and readmissions: A systematic review. JBI Database of Systematic Reviews & Implementation Reports, 11(7), 58-81.

Sookhoo, D., Pellowe, C., & Derham, C. The experiences of heart failure patients following their participation in self-management patient education programmes: A systematic review. JBI Database of Systematic Reviews & Implementation Reports, 11(2), 236-280.

Sorrell, J.T., McNeil, D.W., Gochenour, L.L., & Jackson, C.R. (2009). Evidence based patient education: Knowledge transfer to endodontic patients. J Dent Educ, 73(11), 1293-305.

Tait, A.R., Voepel-Lewis, T., Chetcuti, S.J., Brennan-Martinez, C., & Levine, R. (2014). Enhancing patient understanding of medical procedures: Evaluation of an interactive multimedia program with on-line exercises. Int J Med Inform, 83(5), 376-384.

Tang, T.S., Funnell, M.M., Brown, M., & Kurlander, J. (2010). Self-management support in "real-world" settings: An empowerment-based intervention. Patient Education and Counseling, 79, 178-184.

2017 National standards for diabetes self-management education and support. (October, 2017). Diabetes Care, 40, 1409-1419

Van Camp, Y., Huybrechts, S., Van Rompaey, B., & Elseviers, M. (2012). Nurse-led education and counseling to enhance adherence to phosphate binders. Journal of Clinical Nursing, 21(9-10), 1304-1313.

Van Dalem, J., Krass, I., & Aslani, P. (2012). Interventions promoting adherence to cardiovascular medicines. International Journal of Clinical Pharmacy, 34(2), 295-311. https://doi.org/10.1007/s11096-012-9607-5

Wallace, A., Seligman, H., Davis, T., Schillinger, D., Arnold, C.L., Bryant-Shilliday, B., Freburger, J.K., & DeWalt, D.A. (2009). Literacy-appropriate educational materials and brief counseling improve diabetes self-management. Patient Education and Counseling, 75, 328-333.

Wilson, S.R., Park, D., Curtis, L., Cameron, K., Clayman, M., Makoul, G., vom Eigen, K., & Wolf, M. (2010). Shared treatment decision-making improves adherence and outcomes in poorly controlled asthma. American Journal of Respiratory and Critical Care Medicine, 181(6), 566-577.

Yeung, D., Alvarez, K., Quinones, E., Clark, G., Oliver, G.H., Alvarez, C.A., & Jaiyeola, A.O. (2017). Low-health literacy flashcards & mobile video reinforcement to improve medication adherence in patients on oral diabetes, heart failure, and hypertension medications. Journal of the American Pharmacists Association, 57(1), 30-37.

Zhang, K.M., Dindoff, K., Arnold M.O., Lane, J., & Swartzman, L.C. (2015), What matters to patients with heart failure? The influence of non-health-related goals on patient adherence to self-care management. Patient Education and Counseling, 98, 927-934.

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